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Jimmy John's

3.4
(188 reviews)

Business Details

2317 18th Ave NE, Minneapolis, MN
55418, United States
(612) 788-7827

About

Sandwich Restaurant

Location

Jimmy John's
2317 18th Ave NE, Minneapolis, MN
55418, United States

Hours

Reviews

3.4
188 reviews
5 stars
84
4 stars
24
3 stars
15
2 stars
16
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, leading to frustration and disappointment.

Food Quality

While many enjoyed the sandwiches, there were complaints about stale bread and inconsistent ingredient quality.

Cleanliness

Some customers noted that the store was clean and well-maintained, but others experienced issues with unsanitary conditions.

Delivery Problems

Delivery times were often longer than expected, with many customers expressing dissatisfaction with the speed and accuracy of their orders.
  • JM
    jack manley
    Jan 28, 2026
    2.0
    Ordered for pick up today. Bread on mine and my sister’s sandwich was stale. Not the end of the world, but disappointing.
  • JW
    Jame White
    Jan 14, 2026
    5.0
    Clean
  • KL
    Kaylen Lowe
    Jan 9, 2026
    3.0
    Previous times, I’ve ordered my sandwich for delivery and it has been relatively low wait time for it to be delivered (20 - 30 min), while living a little less than half a mile. This time, my sandwich took about 50 minutes for it to be prepared & delivered, and also given an uber link (new). I guess I’m just confused if the slogan is freaky fast, but being pawned off to uber, which is usually typically a longer wait time for delivery, which after pick up from the store was over 15 minutes. My biggest question is why? I’m glad my meal was still good, I just wish JJ’s was able to keep true to their slogan because that’s a huge reason why I sometimes order.
  • SS
    Sarah Scott
    Dec 20, 2025
    5.0
    Went in there today and they were quite busy (Deliverys) But one thing stood out I'm guessing the older African American woman was the manager and she was training like 3 people at once. My order took a little longer than expected but it was worth the wait. That manager was doing the dam thing!!!
  • AP
    Angela Peterson
    Nov 3, 2025
    3.0
    Bread wasn’t fresh.:(

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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