Domino's Pizza

Reviews

• LJ

  Lisa Joyner

  Nov 10, 2025
  4.0
  I only gave 3 stars for the atmosphere because the location sucks!! Parking is terrible. Zero parking in the front. It's downtown on Hennepin so busy with bus traffic. Otherwise the staff are nice for all the craziness that comes with that location
• KR

  Katie Robinson

  Nov 1, 2025
  1.0
  I placed an order tonight for 2 pizzas and some parmesan bites at 7:44pm. The estimated delivery time was 8:33pm. It sat in prep and wasn’t even put in the oven until 8:39pm. Then, it sat in “quality check” for 21 more minutes. Meaning it was just sitting on the warming shelf. The order arrived at 9:16pm. Which is an hour and a half, 45 mins past the estimated delivery. The delivery driver was delightful and clearly stressed. I have a hard time imagining that the order screen was so full that it was an hour behind. However, if that is the case, the failure of the company here to staff the store correctly is wild. I’m not blaming the employees, or even the GM. The only way this is the GM’s fault is if they create such a hostile store environment that they can’t retain staff. I know it’s not that you can’t hire because everybody is looking for a job right now. So, unless people are just constantly quitting or calling in because they hate their job (which would be 100% the GM’s fault), then this is on the District Manager for setting unrealistic labor percentage standards so they can get a bigger bonus, or the company setting stringent labor percentage standards so the executives can line their pockets. Either way, waiting an hour to even start the order is absurd. You knew it was Saturday, you knew (or should know) about local events, and you knew it was Halloween weekend. I’m placing this as a Google review rather than a store survey because the store doesn’t deserve to be penalized with poor NPS scores for the greed of the corporation or District Manager.
• AB

  Aleksandr Brusentsev

  Oct 24, 2025
  1.0
  What to say? Ordered pizza that was endlessly delayed. Calling just got us different inaccurate information and more delays. No apologies ever given. Ultimately just ate something else. Go literally anywhere else if you actually want to eat.
• EH

  Ezra Hagstrom

  Oct 16, 2025
  1.0
  Ordered two pizzas. One of my pizzas was basically raw. These things happen, I understand, but when I called I asked if they were able to remake it (I would’ve preferred that over a refund), the guy on the phone was so incredibly rude and snapped at me “we’re short staffed, Jesus” then hung up on me! The second pizza was also pretty undercooked. I’ve worked in fast casual before, I understand being in the weeds, but when someone calls to sort out an issue that was YOUR fault, you don’t have to be a dick about it.
• MB

  Meredith Bristol

  Oct 16, 2025
  1.0
  Don't order delivery from here, your order will be incorrect or marked as delivered & never actually arrive! The solution offered was store credit - ridiculous.

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