Chipotle Mexican Grill

3.3
609 reviews
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About

Mexican Restaurant
Chipotle Cedar Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3040 Excelsior Blvd, Minneapolis, MN
55416, United States

Hours

Reviews

3.3
609 reviews
5 stars
243
4 stars
94
3 stars
59
2 stars
53
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with instances of staff being unhelpful or disrespectful.

Food Quality

Food quality was inconsistent, with complaints about portion sizes, freshness, and incorrect orders.

Cleanliness

The restaurant was frequently noted as dirty, with unclean dining areas and unsanitary conditions.

Operational Issues

Customers experienced problems with the store not opening on time and running out of menu items.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, highlighting specific employees who provided excellent service.
  • DS
    Dustin Saunders
    Nov 6, 2025
    1.0
    Always gets something wrong with my order. Took over AN HOUR to get them to refund me for something they forgot to put in. The quality is lacking and the customer service is the absolute worst I've experienced in at least a decade. I'd rather be on the phone with a cable company for an issue that Chipotle. You should be embarrassed at how poorly you treat customers, or at least, former customers. Never again. UPDATE: This is hilarious, after posting my review I got a canned response from the store directing me to the generic contact method, the thing I literally wrote the review complaining about how awful it was. These guys just don't care about customers AT ALL.
  • EC
    Elina Castillo
    Nov 5, 2025
    1.0
    Put in an order for the Build Your Own combo at 7:10 for pickup at 7:30 as shown in the app. Arrive at 7:37pm and the order is not ready at all. I had to wait 40mins because instead of prioritizing my order, the staff decided to serve about 20 people that came after me. I didn’t get an acknowledgment at all even though I did mentioned I was picking up for my family at the hospital. I understand this is a fast food chain but honestly? Almost an hour to pick up essentially 6 bowls? Awful service and management.
  • TC
    Tim Curry
    Oct 29, 2025
    5.0
    Awesome. Food portions were huge and the ore was exactly right. Great job!
  • EW
    Eli Wollenzien
    Oct 19, 2025
    1.0
    It’s sad to see what Chipotle has become.
  • ER
    Eva Ramos Rios
    Oct 4, 2025
    1.0
    They are consistently late in opening their store. The posted opening time is 10:45 a.m., but it’s already 11:00 a.m. and the store still isn’t open. They really need to update their Google information to reflect their actual hours.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at Cedar Commons in Minneapolis?

Chipotle at Cedar Commons is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Minneapolis?

It is located at 3040 Excelsior Blvd, Minneapolis, MN 55416, next to Whole Foods.