Chipotle Mexican Grill

3.3
611 reviews
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About

Mexican Restaurant
Chipotle Cedar Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3040 Excelsior Blvd, Minneapolis, MN
55416, United States

Hours

Reviews

3.3
611 reviews
5 stars
243
4 stars
93
3 stars
60
2 stars
53
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times for orders.

Food Quality

Inconsistent food quality was reported, with some customers receiving poorly prepared or insufficient portions.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and unsanitary conditions noted by multiple customers.

Order Accuracy

Many customers experienced issues with incorrect orders and overcharging, leading to frustration and dissatisfaction.

Staff Attitude

Staff behavior varied widely, with some customers praising friendly service while others reported unprofessional and dismissive attitudes.
  • AD
    Asha Dahal
    Dec 26, 2025
    1.0
    Very very very rude and makes you wait for every .
  • PS
    Peter Schleisman
    Dec 23, 2025
    1.0
    I went to this Chipotle and an employee was clearly ill and coughing all over the food. I don’t know what their illness policy is (or if they even have one), but clearly it’s insufficient. I would avoid this location like the plague… which is exactly what you might get if you go!
  • DS
    Dustin Saunders
    Nov 6, 2025
    1.0
    Always gets something wrong with my order. Took over AN HOUR to get them to refund me for something they forgot to put in. The quality is lacking and the customer service is the absolute worst I've experienced in at least a decade. I'd rather be on the phone with a cable company for an issue that Chipotle. You should be embarrassed at how poorly you treat customers, or at least, former customers. Never again. UPDATE: This is hilarious, after posting my review I got a canned response from the store directing me to the generic contact method, the thing I literally wrote the review complaining about how awful it was. These guys just don't care about customers AT ALL.
  • EC
    Elina Castillo
    Nov 5, 2025
    1.0
    Put in an order for the Build Your Own combo at 7:10 for pickup at 7:30 as shown in the app. Arrive at 7:37pm and the order is not ready at all. I had to wait 40mins because instead of prioritizing my order, the staff decided to serve about 20 people that came after me. I didn’t get an acknowledgment at all even though I did mentioned I was picking up for my family at the hospital. I understand this is a fast food chain but honestly? Almost an hour to pick up essentially 6 bowls? Awful service and management.
  • TC
    Tim Curry
    Oct 29, 2025
    5.0
    Awesome. Food portions were huge and the ore was exactly right. Great job!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at Cedar Commons in Minneapolis?

Chipotle at Cedar Commons is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Minneapolis?

It is located at 3040 Excelsior Blvd, Minneapolis, MN 55416, next to Whole Foods.