Chipotle Nicollet Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported dirty conditions in the restaurant, including dirty tables and unsanitary bathrooms.
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude or unhelpful, and long wait times for orders.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, others complained about cold, stale, or poorly portioned items.
Atmosphere
The dining area was often described as crowded and uncomfortable, with limited seating and issues with noise and cleanliness.
NC
Noah Crone
Jan 5, 2026
5.0
Aquil is the best!! He welcomed us all with a smile on his face even though the store was packed. Amazing service quick speed. Jesus loves you gentlemen!! God bless
VJ
Valerie J
Dec 30, 2025
3.0
They let the counter get really dirty and don't have staff to stock the front if it gets busy at night. There is also minimal seating in store because it's downtown. Beyond that it's Chipotle.
RT
Rogue Two
Dec 10, 2025
1.0
Filth.
Trailer-park trash level experience today.
I've been a quasi-regular here for a year now. And happily so, until recently. However, this is the third time recently an employee's tried to (extremely rudely) rush me through my order. Including today, even after I (politely) asked her to slow down. As if she had something much better to do, and I was just pesky riffraff that needed to hurry up and get out of her face. And then she kept the attitude up for the entire order. Hard to put into words, but I went from having a great day to being way past furious and feeling extremely insulted in a less than a minute.
And you know... I'm a longtime war veteran and former Ukraine volunteer who's lived, worked, and played all over four continents. And been known my entire life for having impeccable manners and a positive, patient disposition in many places and across varied cultures.
Read: last time I'll ever go anywhwere near a Chipotle for the rest of my life.
That's for damn sure.
JB
James Baker
Dec 9, 2025
3.0
This Chipotle was okay... it annoys me that I have to order quesodillas on the app now while i'm standing there, instead of ordering it at the counter. Ever since they started that, I noticed I barely get any steak on mine, probably because they think it's a to-go order and I'm not there. I wish they'd look me in the eye and short me on my steak, like a real man...
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Nicollet Mall?
Chipotle at 1040 Nicollet Mall is open Monday through Saturday from 10:45 AM to 10:00 PM and is closed on Sundays.
Where is Chipotle Mexican Grill located in Minneapolis?
It is located at 1040 Nicollet Mall, Hennepin, Minneapolis, MN 55403, across the street from WCCO.
What services does Chipotle at Nicollet Mall offer for pickup and delivery?
They offer in-store pickup and delivery services for customer convenience.
Can I order Chipotle online for the Nicollet Mall location?
Yes, you can order online via Chipotle's website or their app using the provided links.
Does the Chipotle on Nicollet Mall have any special food sourcing or ingredient policies?
Yes, Chipotle follows "Food with Integrity" by using responsibly sourced, wholesome ingredients and avoiding artificial colors, flavors, or preservatives.
What payment options are available at Chipotle Nicollet Mall?
They accept credit cards and offer gift cards among other payment methods.
How can I contact Chipotle Mexican Grill at Nicollet Mall?
You can contact them by phone at +1 612-659-7955 or email at mn.0263.nicollet@chipotle.com.
What nearby dining options are available around Chipotle on Nicollet Mall?
Nearby dining includes Dakota (music venue and American restaurant), Devil's Advocate (bar and American restaurant), Masa (Mexican restaurant), Starbucks (coffee shop), and Brit's Pub (British restaurant and pub).
Are there convenient parking options near Chipotle Mexican Grill on Nicollet Mall?
Yes, iParkit offers parking services nearby for visitors of the area including Chipotle.
What nearby landmarks or centers can help me locate Chipotle at Nicollet Mall?
Chipotle is located across from the WCCO broadcasting media studio and near Minneapolis Government Center and Target Corporate Headquarters, making it easy to find.