Chipotle Mexican Grill

3.8
1095 reviews
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About

Mexican Restaurant
Chipotle Nicollet Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1040 Nicollet Mall, Minneapolis, MN
55403, United States

Hours

Reviews

3.8
1,095 reviews
5 stars
500
4 stars
262
3 stars
126
2 stars
59
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with staff appearing rude or unhelpful during their visits.

Food Quality

Several reviews mentioned issues with food quality, including stale chips, cold items, and incorrect portion sizes.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.

Ingredient Availability

Customers expressed frustration over the restaurant being out of various ingredients, impacting their orders.

Atmosphere

The dining environment was criticized for being crowded and uncomfortable, with some patrons feeling unsafe due to the presence of homeless individuals.
  • GL
    Guzz LG
    Nov 16, 2025
    4.0
    Food was good, but the place is a little messy.
  • KH
    K H
    Nov 8, 2025
    3.0
    Ordered online, said it would be ready at a certain time, waited 10 min after said time and finally an employee asked if I had an online order and went and found my food.
  • SK
    Sarah Kearns
    Nov 7, 2025
    5.0
    BEST CHIPOTLE!!! Food tasted sooo good, super fresh and hot. Ladies on the line were friendly and the vibes in the dining area are good. This is gonna be my go-to chipotle!
  • IK
    Ian Kyte
    Oct 29, 2025
    2.0
    Underwhelming experience. Every time I go into a chipotle the staff always seem like they are in a bad mood. The chips we purchased were stale and they were out of napkins. Not a bit deal asking for some but when I did the lady checking us out seemed like it was our fault. Chipotle needs to do better with customer service. We spend $32 on 2 steak bowls and chips with on drink. Definitely is not worth that with the poor experience and stale chips.
  • NN
    Name
    Oct 16, 2025
    1.0
    I wish the people who work here would be a bit more humble.. you're working at Chipotle, not Chanel.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Nicollet Mall?

Chipotle at 1040 Nicollet Mall is open Monday through Saturday from 10:45 AM to 10:00 PM and is closed on Sundays.

Where is Chipotle Mexican Grill located in Minneapolis?

It is located at 1040 Nicollet Mall, Hennepin, Minneapolis, MN 55403, across the street from WCCO.