Chipotle Mexican Grill

3.3
1723 reviews
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About

Mexican Restaurant
Chipotle Hennepin is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2600 Hennepin Ave, Minneapolis, MN
55408, United States

Hours

Reviews

3.3
1,723 reviews
5 stars
637
4 stars
298
3 stars
186
2 stars
149
1 star
453

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cross-contamination, stale ingredients, and poor portion sizes.

Cleanliness

The restaurant was frequently described as dirty and unsanitary, with reports of trash on the floor and unclean food preparation areas.

Customer Service

Many reviews highlighted rude and unhelpful staff, with complaints about slow service and lack of attention to customers.

Stock Issues

Customers consistently noted that the location was often out of various ingredients, leading to dissatisfaction with their orders.

Management Problems

Reviews indicated poor management practices, including disorganization and lack of staff training, contributing to a negative dining experience.
  • SW
    S. E. Wilson
    Nov 13, 2025
    1.0
    My order was 30 minutes late, the food was so disgusting that it was inedible, and my bowl was missing every single topping. Infuriating. *And here’s the restaurant in the comments telling me to contact them. I did! Demanding a refund! They ignored it and only contacted me here in public where I can’t reply.
  • AH
    Ali Hussein
    Nov 12, 2025
    1.0
    I lived this neighborhood almost 17 years and this location is getting worse, two things change, number one customer service there is the guy with the beard very rude and also he will give you small portions. They use to be friendly and gave you enaugh, but this for 15 dollars, absolutely insane.
  • TF
    Terry F
    Nov 11, 2025
    5.0
    I work over in uptown area so I normally come here to use up any points and do quick pick up orders. To be honest I've had a lot of hit or miss meals at this joint. Sometimes the rice has been undercooked or the ingredients don't blend quite right but today..was something special. .all the ingredients were perfectly harmonious and wanted to give a shout out to the Chef on a slow Tuesday night Jesus (sorry for any mispelling) And of course the wonderful staff tonight (11/11/25) 9:39 pm. . Much appreciated! The tortilla was chewy and delicious, the fatijats where crunchy and bright, and the meat, beans and rice with the sauce......phenomenal. I normally don't do reviews and even I know Chipotle u get wat u expect....but every once in a while u get that perfect hit! Thank u!
  • WD
    whoop di doo
    Nov 6, 2025
    1.0
    I live around here and have had Chipotle from this location a handful of times in the past year. In the past two months alone, quality and service has tanked so bad. They rarely get my order right, including giving me a kind of meat that I didn’t order. One time, the food was so rotten that it gave my partner food poisoning. Don’t eat here unless you want to be disappointed with your meal. It’s almost guaranteed that something will be wrong with your food.
  • QT
    Quad Ten
    Oct 27, 2025
    1.0
    Food allergies BEWARE!!!! We ordered catering from this Chipotle location for a large group that included several vegan guests. We specifically chose the Sofritas to accommodate them, but throughout the evening multiple people found pieces of steak mixed into what was supposed to be a vegan tofu dish. There were also clear signs of cross-contamination, with cheese mixed into the salsa and corn sides. This was extremely disappointing and concerning, especially for those with dietary restrictions or food allergies. I would strongly caution anyone with food sensitivities, allergies, or vegan diets to avoid this location, as they do not appear to take food separation or labeling seriously. We did contact Chipotle as soon as we realize the contamination, and there was zero follow up on their end :\

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Hennepin Ave serve?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.

What are the operating hours of Chipotle Mexican Grill at 2600 Hennepin Ave?

The restaurant is open daily from 10:45 AM to 11:00 PM.