Caribou Coffee

4.3
262 reviews
A variety of holiday Caribou Coffee beverages surrounded by a Pumpkin Cream Cheese Muffin, French Toast Sandwich, and Chocolate Truffle Brownie, creating a cozy and indulgent atmosphere.

About

Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Caribou Coffee
604 Washington Ave SE, Minneapolis, MN
55414, United States

Hours

Reviews

4.3
262 reviews
5 stars
171
4 stars
46
3 stars
18
2 stars
10
1 star
17

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some employees are praised for being friendly and helpful, others are reported as rude and inattentive.

Coffee Quality

The coffee is generally well-received, with some customers enjoying specific drinks, though there are complaints about inconsistency in preparation.

Cleanliness

The establishment is often noted for being clean and inviting, contributing positively to the overall customer experience.

Order Accuracy

There are frequent issues with order accuracy, including wrong drinks and delays in service, leading to customer frustration.

Atmosphere

The location is appreciated for its atmosphere, making it a popular spot for students to study and socialize.
  • EK
    Ella Kauffman
    Nov 8, 2025
    3.0
    just got a coffee and a muffin and the muffin was hard as a rock! it was from the display and i think it had been there for a week at least
  • MC
    Max cull
    Oct 25, 2025
    5.0
    Coffee was great, service was even better... the barista helped me rearrange a bouquet of flowers for my girlfriend... I don't know her name, but she deserves a raise if she hasn't gotten one already!
  • MB
    Maria Brannon
    Oct 21, 2025
    1.0
    I’m pretty disappointed with the service I received today. I requested a refund because I never heard my name called when my order was ready, and the app never notified me either—even though several customers who ordered after me received their drinks. I assumed my order had simply been forgotten. When I went to ask for a refund, a male employee with short hair said something along the lines of, “Yeah, the app doesn’t always show when drinks are done—you’d think they’d get that right for customers.” I told him twice that I’d be perfectly fine if they just remade my order, as I just wanted my food and drink to be fresh and hot. Instead, he ignored that request, handed me a free drink that didn’t equal what I originally purchased, so I told him again "If you could remake it for me I would be ok with that" and then stood at the register trying to figure out how to process my refund. A kind female employee eventually stepped in and offered to have my order remade—after I’d asked for the third time. While waiting, the same male employee continued to glare and scowl at me the entire time until I left. Maybe he was having a rough day, but that kind of treatment toward a respectful customer isn’t acceptable. I’ve always preferred Caribou over Starbucks, even though Starbucks offers more flexibility with milk substitutions. However, after this experience, I think I’ll be taking a break from Caribou for a while.
  • RT
    Roger Titus
    Sep 19, 2025
    5.0
    Very friendly and helpful
  • MM
    Michael W. Douglas (MichaelOnMedia)
    Aug 13, 2025
    5.0
    It's the first time I've visited Caribou in a while. I see why a former coworker liked the place. Nice people. Tasty drinks.

Frequently Asked Questions About Caribou Coffee

What are the operating hours of Caribou Coffee in Minneapolis?

Caribou Coffee is open Monday to Friday from 6:00 AM to 7:00 PM, and on weekends from 7:00 AM to 6:00 PM. Holiday hours vary, with some early closings and closures on certain dates.

Does Caribou Coffee offer delivery or pickup services?

Yes, Caribou Coffee offers in-store pickup, delivery, same-day delivery, and no-contact delivery options for customer convenience.