Ben & Jerry’s

4.3
225 reviews
Ben & Jerry's Minneapolis ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Minneapolis ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
3070 Excelsior Boulevard, Minneapolis, MN
55416, United States

Hours

Reviews

4.3
225 reviews
5 stars
150
4 stars
36
3 stars
14
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious flavors and quality of the ice cream, with many highlighting favorites like Phish Food and salted caramel.

Service Issues

Several reviews noted poor customer service experiences, including rude staff and mishandling of orders, which negatively impacted customer satisfaction.

Cleanliness Concerns

Some customers mentioned that the store's cleanliness, particularly the interior and bathrooms, could be improved.

Pricing Complaints

Multiple reviews indicated that customers found the prices to be high, especially for the portion sizes, leading to dissatisfaction.

Positive Atmosphere

Despite some service issues, many customers enjoyed the friendly atmosphere and appreciated the outdoor seating options.
  • EE
    E
    Sep 17, 2025
    1.0
    Yeah silencing the owner on his activism isn’t cool, won’t be buying this product anymore.
  • GY
    Garmai Yarsiah
    Sep 16, 2025
    5.0
    Great taste and favor at Ben & Jerry
  • TD
    Travis (Doughboy_Food_Reviews)
    Sep 16, 2025
    5.0
    Phish Food: This flavor was born in 1997 and is named after a Vermont improvisational rock group. A portion of the royalties from the flavor goes toward environmental efforts in Vermont’s Lake Champlain Watershed, which is great since our current government leadership doesn't seem to care about the environment. The pint’s description is chocolate ice cream with gooey marshmallow swirls, caramel swirls, and fudge fish. When I first began digging through my pint I did not see much of the marshmallow swirls. After mining my way through the frozen treat, I finally found a fair amount. The chocolate ice cream is rich and is complemented nicely by a school of fudgy fish that have a flavor edging closer to dark chocolate. Chocolate lovers should be happily satisfied with this one. It’s almost like a double chocolate fudge ice cream because there’s so much chocolate ice cream & fudge fish as compared to the marshmallow and caramel. Speaking of caramel, the caramel swirls do take the flavor up a notch, but they could be more abundant. Caramel is one of my favorite flavors and the combination with the chocolate and fudge reminds me of a frozen candy bar. The marshmallow swirl has a sweet/cream-like flavor. It is not simply marshmallow flavored ice cream, but texturally it is something resembling actual marshmallows, like fluff, and I love it! I wish there was more caramel & marshmallow, but overall I’m impressed. Doughboy approved 😋 Doughboy_Food_Reviews My B&J’s Favorites: 1. Caramel Chocolate Cheesecake 2. Americone Dream 3. The Tonight Dough 4. Dublin Mudslide 5. PB S’more 6. Gimme S’more Notable Mentions: Chubby Hubby, Brewed to Matter, Chocolate Shake It, Netflix & Chilll’d, Phish Food
  • KD
    kyle davis
    Sep 10, 2025
    3.0
    The inside seems to always need a bit more cleaning.
  • SM
    Sarah Mathre
    Sep 1, 2025
    5.0
    I stopped in for ice cream and really enjoyed it. I got the chocolate brownie ice cream in a chocolate cone. A small cone came with two scoops, and it was so filling that I felt satisfied after finishing it. My husband had the salted caramel in a waffle cone. Both of our ice creams were at the recommendation of the cashier, and we were very happy with the choices. The shop has plenty of seating both inside and outside. Since it was a nice day, we sat outside and had a great time.

Frequently Asked Questions About Ben & Jerry’s

What type of ice cream flavors can I try at Ben & Jerry’s in Minneapolis?

You can enjoy euphoric Ben & Jerry’s flavors served in freshly baked waffle cones, shakes, and sundaes, prepared like they were back in 1978.

What are the operating hours for Ben & Jerry’s Minneapolis?

The shop is open Monday through Thursday and Sunday from 12:00 PM to 9:00 PM, and Friday and Saturday from 12:00 PM to 10:00 PM.