At Papa Johns Pizza in Maplewood, MN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Maplewood pizza for any occasion. Call us for pizza delivery in Maplewood or stop by 2501 White Bear Avenue for carryout to order the best pizza in Maplewood, along with breadsticks, wings, and more!
Customers reported inconsistent food quality, with issues such as undercooked pizzas, missing toppings, and poor wing quality.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, many expressed frustration with long wait times and unresponsive management.
Delivery Issues
Numerous complaints about delayed deliveries, with some customers waiting over two hours for their orders.
Ordering Experience
Several customers found the online ordering system frustrating, particularly with the removal of physical menus and issues with order accuracy.
Cleanliness Concerns
Some customers reported unsanitary conditions in the restaurant, raising concerns about food safety.
VS
veronica starzinski
Dec 2, 2025
5.0
My mother and I ordered pizza on a whim while playing Scrabble. We decided to order from whoever would deliver here. Papa John’s did! The pizza was lighting fast, gooey and hot and we are both so happy! Our delivery driver was adorable and had to climb our steep driveway and battle two dogs to get to us. Five stars!
NV
Nicholas Vitale
Nov 23, 2025
1.0
Removed xl original crust option. will not order at any papa johns locations again until it is back
LK
Lillie Kocina
Nov 15, 2025
3.0
By no means is this the fault of the employees, who were nothing but polite to me and made my food perfectly, but for some reason management or corporate or whoever has decided that it's a brilliant idea to completely rid the store of physical menus, forcing you to scan a QR code and use the unbelievably slow online menu. Awful ordering experience. Thankfully, the person at checkout got my order situated and managed to even save me a buck compared to the price online for the exact same carryout order. Corporate is clearly incompetent, but so is every corporation under the sun, so what's new?
There's also nowhere comfortable to sit while waiting for your order. I was forced to either sit on the windowsill or walk back out to my car. I'm only here for ten minutes! Can't Papa John's afford to toss the franchise a few hundred bucks for some chairs, or are recording breaking profits for every stockholder under the sun not enough for them?
The atmosphere is also just miserable. I feel bad for the folks working in such a depressing and soulless place. Christ.
OB
O'Shay BlessedInThaCity
Oct 16, 2025
1.0
I've ordered from you guys before and its been more than 10 orders all big ones too!! But this time tonight I have to call out whoever made this last pie and was at the store from 11pm til close. Why is my pizza and all the toppings including the sauce all slide to one part of the box. My order was 55$. 2 papa johns pairings along with a 2 liter of Pepsi and 16 pc hot wings. My order got here and great service as usual and I always tip big more than 7$ usually 10$-20$ for the driver. But I got one question? (Please im not ungrateful im just disappointed) why is all the cheese including the toppings & sauce all on one side of the pizza? Like it just slid to one side of the box.
AL
Alisa Legris
Oct 8, 2025
1.0
Seems like they're more concerned about prophets than customer service. I waited forever for an order of cheese sticks when they sat there and filled a huge pizza order but couldn't bother throwing in the cheese sticks at the same time. When I asked why it took so long they said they had to prioritize their bigger orders over the small ones. Cool.
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