Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, particularly in the drive-thru and during mobile orders.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Wait Times
Customers consistently experienced long wait times both in the drive-thru and for dine-in orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like cold or improperly prepared food.
Cleanliness
The cleanliness of the restaurant was noted as inconsistent, with some customers mentioning dirty conditions.
MS
Mexican Steve
Feb 22, 2026
1.0
I used to come to this McDonald's because the workers were polite and I always had the right food. Since a new general manager took over a few months ago, it has become extremely obvious that the workers are now more rude than ever. Go back and read the reviews. You can see the big difference.
MS
Mandie Shonk
Feb 22, 2026
1.0
I tried to use my app today but it's been doing this thing where I give the cashier my code, the system tells the cashier my code is invalid, the cashier will ask me to get a different code, and then my app will say "you already used this code". When it happened to me today I asked the cashier how I can fix this? I have deleted the app and redownloaded it, nothing. I asked very politely and calmly. She said "no, nothing I can do for you ". I politely asked for a manager that could possibly help, "I am the manger. Have a nice day" I was shocked! This was all over the intercom, I hadn't even seen anyone yet! Not only was she not willing to help me, now she was telling me to leave?!? I was very nicely asking for help! And I would have bought food without my app if we couldn't have made it work! It is absolutely mind-boggling to me when these 20 something-year-old managers are met with a polite customer who has an issue and the manager is more rude to the customer. I am a store manager in a retail environment. I understand how retail workers are mistreated. I was not rude to this worker. I was very calmly speaking, using the word please, and was only asking for help. And instead of getting me help or trying to solve the situation, this young manager was rude and turned me away, made their store miss out on a sale. As a store manager myself I would be very disappointed to hear my manager/team made us not only lose a sale but a customer all because she didn't want to offer any kind of help or try anything to fix the situation. Instead she was rude, told me there was nothing she can do for me, and turned me away. Bad business.
JG
Johnathan Galarza
Feb 11, 2026
3.0
Messed up my order so I had to drive all the way back. It’s not the mistake I’m disappointed in because we all make them, its the fact they wasted a perfectly good sandwich and threw it in the trash right in front of me. They could have had the courtesy of letting me keep it for having to drive all the way back or at the very least apologized (which I didn’t hear once).
JR
Jacob Radke
Feb 8, 2026
1.0
Been stuck in the drive through for about 20 minutes. Idk what on earth is going on but I am now late to work because I made the mistake of thinking I would be able to buy a single item from this mcdonald's without it completely derailing my day.
MX
Matthew Xiong
Feb 7, 2026
1.0
I’ve gone here a few times before but man I have had it with this drive thru line. Waited almost 30 mins for my food and the line wasn’t even that long. Normally I understand if you’re understaffed but with only a few cars ahead of me. Ridiculous! And to top it all off they even got my order in correct. I have never wrote a review for anything and this place has finally made it. Nice job! Thanks for the terrible experience!
What are the regular business hours for McDonald's at 2730 Minnehaha Ave, Maplewood?
McDonald's is open from 5:00 AM to 10:00 PM every day of the week.
What are the drive-thru hours for this McDonald's location?
The drive-thru at this McDonald's is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:30 PM Sunday through Thursday, and until midnight on Friday and Saturday.
What services are offered for pickup and delivery at this McDonald's?
This location offers curbside pickup, delivery, same day delivery, and no contact delivery options.
Which payment methods are accepted at McDonald's on Minnehaha Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from this McDonald's?
Yes, you can order through the McDonald's App available on both iOS and Android devices.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location features a drive-thru for customer convenience.
What nearby places can I visit after dining at McDonald's?
You can visit Carbone's Pizzeria for Italian food, or Wild Orchid for Chinese and Vietnamese cuisine, both located nearby.
Are there nearby places where I can get personal grooming services?
Yes, nearby you have The Experience Barber Studios for barber services, The Style Studio for hair salon services, and Happy Nails for nail and beauty treatments.
What nearby services are available if I need financial or automotive assistance?
Nearby you can find Western Union for money transfer, U.S. Bank ATM and LibertyX Bitcoin ATM for banking services, and Maplewood Auto Service, AutoZone, and Big O Tires for automotive repairs and parts.
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