McDonald's

3.4
1672 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1797 Cope Ave, Maplewood, MN
55109, United States

Hours

Reviews

3.4
1,672 reviews
5 stars
536
4 stars
375
3 stars
328
2 stars
129
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Staff Attitude

Mixed feedback on staff friendliness; some praised helpful employees while others noted rudeness and lack of care.

Food Quality

Inconsistent food quality; some customers received cold or incorrect items, while others enjoyed fresh and hot meals.

Cleanliness

Some reviews highlighted cleanliness in the dining area, but others mentioned dirty tables and unsanitary conditions.

Mobile Ordering Issues

Numerous complaints about problems with mobile orders, including delays and incorrect items.
  • LL
    Laura
    Nov 12, 2025
    1.0
    Why is every McDonald's always out of ketchup?
  • RR
    Rachel Ratkowski
    Nov 8, 2025
    1.0
    My child had received a McDonalds gift card as a gift that we tried to use. The giftcard was a bit bent so it wouldn’t swipe properly. Not only were we unable to use it simply because it wouldn’t swipe, but when we kindly tried to ask the manager if there was a way to manually put it in, the manager on duty was incredibly rude and blatantly rolled her eyes at us several times. I have rarely encountered a manager so disrespectful and unprofessional.
  • DK
    Donzell King
    Oct 30, 2025
    5.0
    I don't usually eat at McDonald's, but they fries?? Lol dam they still good. Service was good as well. Thumps up!
  • MM
    MOON
    Oct 13, 2025
    2.0
    I never had an issue with ordering in the afternoon or the food. However the morning was quite frustrating since the women in the intercom drive thru wasnt friendly and she completely got my order wrong and made it difficult to order. I wanted a mcgriddle sandwich and a breakfast sausage burrito. But she proceeded to ask which kind ??? But all I wanted was just a mcgriddle sandwich and the sausage burrito. the mcgriddle sandwich that comes with pancake as the bread... But she misheard me somehow and just entered in the pancakes only with no egg or sausage ??? Like what?????? I had to tell her so many times that I just want the sandwich but she just gave me the pancakes. How disappointing.
  • EH
    Eric Halstead
    Oct 10, 2025
    5.0
    For dietary reasons I don't eat McDonald's. My daughter loves the play place and eating a happy meal.

Frequently Asked Questions About McDonald's

What are the regular business hours at McDonald's in Maplewood, MN?

The McDonald's at 1797 Cope Ave, Maplewood, MN, is open daily from 6:00 AM to 9:00 PM.

During what hours is the McDonald's drive-thru open?

The drive-thru is available every day from 4:30 AM to 1:00 AM.