Jimmy John's

3.8
288 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3095 White Bear Ave, Maplewood, MN
55109, United States

Hours

Reviews

3.8
288 reviews
5 stars
141
4 stars
63
3 stars
23
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor customer service, including rude staff and long wait times for orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect sandwiches.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others complained about hard bread and skimpy portions.

Delivery Problems

Several customers experienced delays and issues with delivery, including wrong orders and lack of communication.

Positive Experiences

Despite the negative feedback, some customers noted positive interactions with staff and satisfactory food quality.
  • RA
    Ryan Anderson
    Dec 21, 2025
    1.0
    Ordered a sandwich at 5:45. They sent my delivery to uber and now they say estimated time of delivery 7:45. Talk about freaky fast.
  • BB
    B
    Oct 22, 2025
    5.0
    Not trying to be a hater, but this is the only Jimmy John’s around here that actually gets it right. Every time I order, it’s perfect — the lettuce isn’t piled like a mountain, the mayo’s spot on, and it just tastes way fresher. You can tell they actually care when they make it. I’ve tried other locations and it’s just not the same. White Bear’s the best one, hands down.
  • GT
    Ge T
    Oct 12, 2025
    1.0
    Just overall horrible lack luster customer service. Turning around after 3-5 mins wait to ask WHAT DO YOU WANT- Like you own the business and even then why would you talk like that to the customer ???
  • MF
    Ma'am Fitzgerald
    Oct 1, 2025
    5.0
    Food was good, bread a little hard. (Can't imagine what it would be like toasted. ) service always good!
  • LM
    Lily Mcphillips
    Aug 16, 2025
    3.0
    while ordering you were made uncomfortable by an “intense” relationship between a woman and a man. it