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Subway

3.1
(238 reviews)

Business Details

13758 83rd Way, Maple Grove, MN
55369, United States
(763) 420-9646
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Maple Grove Subway® Restaurant at 13758 83rd Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13758 83rd Way, Maple Grove, MN
55369, United States

Hours

Reviews

3.1
238 reviews
5 stars
86
4 stars
38
3 stars
16
2 stars
19
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong ingredients and missing items, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unclean conditions in the store, including dirty tables and unsanitary food handling practices.

Staffing Issues

Frequent comments indicated that the location is often understaffed, resulting in long wait times and overwhelmed employees.

Food Quality

While some customers enjoyed the food, there were complaints about the freshness and preparation of ingredients, with some sandwiches being poorly made.
  • V1
    victor 10413
    Jan 17, 2026
    1.0
    Worst customer service, am not your broo!! If you cant follow instructions to make a sandwich doesn't work in foos service
  • CM
    Chauntayna MacRae
    Dec 22, 2025
    1.0
    If you want to receive some of the worst customer service you'll ever experience, come to this subway. I walked into the establishment and the staff person behind the counter did not greet me or smile (ok, I get it). She stopped stocking the bread and asked what I'd like. I said "Hi, sorry but I have an allergy. Could I ask you to please change your gloves?" The employee proceeded to have an attitude and say "I just put these gloves on and haven't touched anything, but sure." I said "Sorry, I'm not trying to be difficult, I just want to be cautious because I have an allergy." The employee then says "You don't need to explain, I didn't ask. Now what do you want?" At that point, I did not feel safe having this staff person make my sandwich as it seemed she did not care. I asked if there was someone else who could make my sandwich and the employee said no. I refused to spend my money there and left. I suggest that the management at this store has a meeting with their staff about customer service and taking requests like changing gloves seriously.
  • NV
    Natalia Vlasova
    Dec 13, 2025
    1.0
    They never put expensive extra ingredients you paid for. NO meat paid, NO cheese paid. Just vegetables which are for free in any case. Ordering from Subway always means a bad mood, wasted money, a chance of missing out on lunch, and ruined health.
  • PU
    Phillip Ugrin
    Oct 1, 2025
    5.0
    Who ever served me at 10am, oct 1st. Did a great job! Probably the fastest I've ever got my order at this location ever.
  • MA
    Mark Aubart
    Apr 6, 2021
    2.0
    Slooooooooooooooooooooooooooooooow. don't go.

Frequently Asked Questions About Subway

Where is Subway in Maple Grove located?

Subway is located at 13758 83rd Way, Rice Lake Plaza, Maple Grove, MN 55369.

What are the operating hours of Subway in Rice Lake Plaza?

Subway is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

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