Subway

3.2
235 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Maple Grove Subway® Restaurant at 13758 83rd Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13758 83rd Way, Maple Grove, MN
55369, United States

Hours

Reviews

3.2
235 reviews
5 stars
86
4 stars
38
3 stars
16
2 stars
18
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong ingredients and missing items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling practices.

Staffing Issues

Customers frequently noted that the location was understaffed, leading to long wait times and overwhelmed employees.

Food Quality

While some customers enjoyed the food, there were complaints about the freshness and preparation of ingredients.
  • PU
    Phillip Ugrin
    Oct 1, 2025
    5.0
    Who ever served me at 10am, oct 1st. Did a great job! Probably the fastest I've ever got my order at this location ever.
  • DJ
    Donnie James
    Jul 30, 2025
    1.0
    Horrible service today. First, when making someone's sandwich, you always wash your hands and put on fresh gloves. The lady and the new employee, failed at both. You could tell the young man was new, but still, that should be the first thing learned. After she made my sandwich with the meat, he was about to put veggies on it. I asked him to change his gloves because he was touching the register screen and everything around it. He had an attitude the whole time, acted like he didn't want to be there, threw veggies on the sandwich, grabbed them from the dirty counter, and even put a black olive near the hole where they put dirty gloves. He then lifted my sandwich off the sheet and put it in the paper, acting like he didn't want to fold it, and cut it horribly. The sandwich was messy and sloppy, and the experience was distasteful. When I mentioned the sandwich should still be on the paper, the employee looked at me and stated they don't wrap it in the paper anymore, which was a lie because I just had Subway and they did it, saying it's against company policy. This was all around horrible , disrespectful , disgusting and very unprofessional. Wow Subway just wow.
  • RB
    Ronicka Butler
    Jul 13, 2025
    1.0
    I used to work at subway went here to get a tune sub and he put my cheese on before the meat and toasted four balls did not spread the meat and then put the cheese so now I just have four balls of tuna not a tuna melt lol customer service was terrible came in they having a conversation with the last person like I’m not standing there repeated what I wanted four times even tho I said it very clear the first time young crowd so they probably just don’t care about their jobs or take it serious that what I got out of it no tip from me
  • SA
    Sara Abbas
    Jun 7, 2025
    1.0
    Placed online order. They said it’s not there. Also tried to call twice before and they would drop the line.
  • JC
    Jane Conyac
    Jun 27, 2020
    1.0
    My sandwich was all wrong. I do not recommend this location.

Frequently Asked Questions About Subway

Where is Subway in Maple Grove located?

Subway is located at 13758 83rd Way, Rice Lake Plaza, Maple Grove, MN 55369.

What are the operating hours of Subway in Rice Lake Plaza?

Subway is open daily from 9:00 AM to 10:00 PM.