Portillo's Maple Grove

4.1
3700 reviews
Get DirectionsCallWebsite

Business Details

12251 Elm Creek Blvd N, Maple Grove, MN
55369, United States
(763) 316-0860
https://www.portillos.com
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 12251 Elm Creek Boulevard! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 1.0 mile, 1.2 miles from Maple Grove Library, Bridges Park. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Maple Grove
12251 Elm Creek Blvd N, Maple Grove, MN
55369, United States

Hours

Reviews

4.1
3,700 reviews
5 stars
2,085
4 stars
731
3 stars
364
2 stars
203
1 star
317

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some items praised while others criticized for being bland or poorly prepared.

Service Issues

Frequent complaints about slow service, lost orders, and staff being overwhelmed during busy times.

Cleanliness

Inconsistent cleanliness reported, with some customers noting dirty tables and sticky chairs.

Pricing Concerns

Many customers feel the prices are high for the quality and portion sizes of the food.

Positive Atmosphere

Several reviews highlight a friendly atmosphere and enjoyable decor, contributing to a pleasant dining experience.
  • CM
    Chase Money
    Nov 15, 2025
    1.0
    November 15th 3:30pm Female1: Eating food in front of customers Female 1: and male on other side of warming table Throwing food at each other Female 2:grabbing female from behind 3:35pm 11/15 3:39 Female 2: rubs noise and doesn’t wash hand 3:47 Femael 2: holds hands with guy on other side of warming table Another co worker walks by and pretends not to notice My 10 min in this restaurant was enough to notice it is poorly managed and the practices are extremely unprofessional and unsanitary.
  • KS
    Keldan Sands
    Nov 15, 2025
    1.0
    Waited nearly 30 min for my food just to have big families that order way after me with way more food get there’s before me! I’m not one too write reviews but I’ve been too a lot of Portillos throughout the country and this is the worst experience I’ve had! Food was cold and bun was soggy on my Chicago dog from sitting so long! Don’t waste your time eating here!
  • TL
    Torin L.
    Nov 6, 2025
    5.0
    Grab a Chicago dog, everything on it. Maybe a cake shake.
  • CN
    Carter Nelson
    Oct 29, 2025
    1.0
    On Monday 10/27 I was apart of a group order, I ordered 3 Jumbo Chili Cheese Dogs, The employee on the Intercom said my order back to me, it was also on the screen. Then at the first window he also said the order back to me correctly, then I pick up the bag from the second window and drive home. I get home open my 3 Jumbo hot dogs to find 0 chilli, and 0 cheese. Just pickles, peppers and other things on the Hot Dog I did not order or want. Very Disappointed… No one in my group order this kind of hotdog.
  • DA
    Don / Ann
    Oct 21, 2025
    4.0
    The Greek salad was so delicious!
Read more reviews on Google

Frequently Asked Questions About Portillo's Maple Grove

What are the operating hours for Portillo's Maple Grove?

Portillo's Maple Grove is open daily from 10:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.

Does Portillo's Maple Grove have a drive-through service and what are its hours?

Yes, Portillo's Maple Grove offers a drive-through that operates Monday through Thursday from 10:00 AM to 10:30 PM, and until 11:00 PM on Fridays and Saturdays.