Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 12251 Elm Creek Boulevard! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 1.0 mile, 1.2 miles from Maple Grove Library, Bridges Park. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryNot available
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
3,712 reviews
5 stars
2,092
4 stars
732
3 stars
365
2 stars
206
1 star
317
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some praised the Italian beef and hot dogs, while others found items like fries and burgers lacking in flavor or freshness.
Service Issues
Numerous complaints about slow service, order inaccuracies, and unprofessional behavior from staff, particularly during busy times.
Cleanliness
While some customers noted a clean environment, others reported unsanitary practices among staff and dirty tables.
Pricing Concerns
Many customers felt the prices were high for the quality of food received, with some expressing disappointment over additional charges for toppings.
Positive Atmosphere
Several reviews highlighted the friendly staff and enjoyable atmosphere, making it a popular choice for families.
- CRChelsea R4 days ago5.0My family loves the food.
- JGJake GreenJan 4, 20265.0All 3 Portillo’s in the state are great but this one is really awesome. Shout out Owen
- BGBrett GerspachJan 1, 20265.0As an industry vet, I am very impressed with this restaurant. They are very thorough with their order callbacks, end Im never worried about all of our customizations being righteous, nor have I experienced anything other than 100% order accuracy yet. They run more of an open kitchen concept and it appears to be a very clean and professional environment with good sanitary practices. You'd be appalled what you might find behind the scenes some places... We enjoy the food every time and is a constant favorite for the kiddo. Great execution of the fast casual concept
- SPSue PicheDec 19, 20252.0Good service. The beef and cheddar croissant needs the cheddar. Hard pressed to find any on it. We had to add our own. Don't offer if your not going to add cheese.
- SSShanKyra SprinklesDec 13, 20252.0We got two hotdogs meals but it wasn't for us. The topping and bread ruined the hotdog for us. We decided to try something new and wasn't for us. However, their were no problems per se with food or service just wasn't good.
Frequently Asked Questions About Portillo's Maple Grove
What are the operating hours for Portillo's Maple Grove?
Portillo's Maple Grove is open daily from 10:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Does Portillo's Maple Grove have a drive-through service and what are its hours?
Yes, Portillo's Maple Grove offers a drive-through that operates Monday through Thursday from 10:00 AM to 10:30 PM, and until 11:00 PM on Fridays and Saturdays.
What type of cuisine and specialties does Portillo's Maple Grove offer?
Portillo's specializes in Chicago-style street food, including char-broiled burgers, Italian Beef Sandwiches, iconic Chicago hot dogs, fresh chopped salads, and their famous chocolate cake shake.
Is Portillo's Maple Grove family-friendly and accessible?
Yes, Portillo's Maple Grove welcomes families, offers high chairs, and has wheelchair-accessible entrances, parking, seating, and restrooms.
What payment methods are accepted at Portillo's Maple Grove?
They accept American Express, Discover, Mastercard, and Visa credit cards. Cash is not required.
Does Portillo's Maple Grove offer catering or delivery services?
Portillo's in Maple Grove offers catering options, but delivery is not currently available.
Are outdoor seating options available at Portillo's Maple Grove?
Yes, they have outdoor seating available for customers.
What nearby shopping options can customers visit after dining at Portillo's Maple Grove?
After dining, customers can explore nearby stores such as J.Crew, Banana Republic, Aldo, and Lululemon for clothing and accessories.
Are there any wellness or beauty services near Portillo's Maple Grove?
Yes, customers can visit Restore Hyper Wellness spa and medical spa for wellness treatments near Portillo's Maple Grove.
What entertainment or relaxation spots are close to Portillo's Maple Grove?
Nearby, you can find Omni Brewing Pop-Up Taproom, a brewery and bar that’s a great place to relax after your meal.