McDonald's

3.4
1302 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13595 83rd Way, Maple Grove, MN
55369, United States

Hours

Reviews

3.4
1,302 reviews
5 stars
463
4 stars
267
3 stars
203
2 stars
100
1 star
269

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several mentioning long wait times and unhelpful staff.

Food Quality

Food quality was inconsistent, with reports of cold, undercooked, or incorrect orders.

Cleanliness

The restaurant was often noted as dirty, with complaints about unclean tables and bathrooms.

Drive-Thru Efficiency

The drive-thru service received mixed reviews, with some praising its speed while others experienced long waits.

Management Issues

Several reviews highlighted issues with management, including unprofessional behavior and lack of staff training.
  • DA
    David Arreola
    Nov 11, 2025
    5.0
    Ordered on the way to the restaurant via telepathy. I arrived less than 3 minutes after ordering, via hovercraft. Walked in backwards and by the time I got to the near the counter and sat, they screamed my name out ever so viciously! I was impressed.
  • KC
    Katie Carlson
    Nov 8, 2025
    1.0
    Went through the drive-through to order a decent amount of food the person was rude and rushing when taking my order and when I called, they said this is the nighttime manager and they hung up on me after I explained my situation.
  • AM
    amanda moldrem
    Nov 8, 2025
    1.0
    I went up there and the manager was very rude and unprofessional and messed up my whole 70$ order and when I called to get it fixed they hung up on me I was at this McDonald tonight 11/08/2025 at 10:10pm
  • KM
    Kendall Mable
    Nov 5, 2025
    5.0
    The breakfast crew is top notch! Thank you!
  • GD
    Gold Dragon
    Oct 19, 2025
    1.0
    Used to be the best, the drive through experience is still good. But if you want to pick in store or order in the store they are not even caring now a days as with all mcd’s no people to talk to and no front desk staff, need to wait like 10 minutes for someone to come and talk to.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Maple Grove, MN?

McDonald's in Maple Grove is open from 5:00 AM to 11:00 PM Monday through Friday, 24 hours on Saturday, and 5:00 AM to 11:00 PM on Sunday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 1:00 AM Thursday, 5:00 AM to 4:00 AM Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.