Brand Certified
McDonald's
3.4(1341 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
13595 83rd Way, Maple Grove, MN
55369, United States
Certified by McDonald's • Feb 22, 2026
(763) 494-4393
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
1,341 reviews
5 stars
471
4 stars
268
3 stars
208
2 stars
109
1 star
285
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior.
Cleanliness
Several reviews mentioned dirty tables and floors, with some noting that the restaurant was not well-maintained.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold meals and incorrect items, although some noted that food was fresh at times.
Customer Experience
Many reviews highlighted poor customer service, including rude staff interactions and lack of acknowledgment from employees.
- EAEthan AndersonFeb 16, 20261.0This place needs training. They get my order wrong way too often. It's a #4 by the way, nothing fancy, literally just a #4 from the menu with no alterations. The drive thru menu for one of the lanes is out and has been for a year? I would check in on this location. They are not doing what they should be and it impacts the reputation of McDonalds. How come the owner responds with an alternate link to provide feedback? What a cop out. I already provided my feedback, your inaction speaks volumes.
- EHEric HartwellFeb 12, 20262.0Rude people at the drive through window tell us to "chill" when you remind them they haven't given drinks to us yet. Orders are routinely wrong or missing items. This location not the best McDonalds around.
- AFAndy FraneFeb 4, 20261.0Saw about 10 employees walking around. No one at the windows. No one taking orders. Went to both windows. Made eye contact with multiple people and got ignored. Absolutely terrible customer service
- MKMariam KoehlerJan 31, 20261.0Went there today around 8pm and we were going to eat inside and sign said to use the drive thru. Their lights were on and said on google they are open till 12am. I waited there in line at drive thru and said hello a bunch of times. No one responded so I drove off… but saw a worker in there. If your closed please say it on google. I drove here for nothing with a bunch of hungry kids. Had to end up driving to Rogers location
- EBErik BakerJan 30, 20262.0I have a sneaking suspicion that this location is being hit hard by local events. And for that i offer sympathies. My frustration is that I pull into a mcdonalds drive through at 8:30pm and wait 5 minutes in a line. As each car discovers for their own that its closed. If the location is closed the least that could be done is place signage, traffic cones. Anything to communicate that. When I have gone here in the past it has been good but they aren't able to offer consistently right now and dont communicate that at all.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Maple Grove, MN?
McDonald's in Maple Grove is open from 5:00 AM to 11:00 PM Monday through Friday, 24 hours on Saturday, and 5:00 AM to 11:00 PM on Sunday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 1:00 AM Thursday, 5:00 AM to 4:00 AM Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.
Is delivery available from McDonald's in Maple Grove, and what are the hours?
Yes, delivery is available daily. Hours are from 5:00 AM to midnight Monday through Wednesday and Sunday, 5:00 AM to 1:00 AM Thursday, 5:00 AM to 3:59 AM Friday, and 4:00 AM to 3:59 AM Saturday.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered by this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order from McDonald's in Maple Grove online?
You can order online via McDonald's official delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's app on iOS and Android.
What nearby fast-food options are available around McDonald's in Maple Grove?
Nearby fast-food options include another McDonald's location and Wendy's, giving customers different burger and fast food choices in the area.
Are there entertainment options near McDonald's in Maple Grove?
Yes, Redbox rental kiosks and the sports bar J. Cousineau's are nearby, providing customers options for entertainment before or after their visit.
What healthcare services are located near this McDonald's?
Nearby healthcare providers include Hot Flash Catcher counseling and mental health services, AFC Urgent Care Maple Grove, and Paws and Claws Pet Hospital for veterinarians.
Is there public transportation or community services near this McDonald's for visitors to use?
While not explicitly listed, nearby community organizations like NW Area Jaycees and TCRSF Twin Cities Regional Science Fairs offer community and social services, which visitors might be interested in.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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