Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,323 reviews
5 stars
468
4 stars
268
3 stars
206
2 stars
106
1 star
275
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with cold or poorly prepared food, including strange-tasting burgers and soggy fries.
Service Issues
Numerous reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.
Cleanliness
Customers noted that the restaurant was often dirty, with unclean tables and floors.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits.
- CPCarter playz3 days ago1.0went to mcdonald's to get my refund because they made us pay for the person behinds us meal when i only got a mcflurry and so we went inside and were calm about it until she came with attitude and we were walking out and then she tried following us to the car instigating a fight worst experience ever and will not be going there again and very unprofessional if i could rate it a 0 i would someone needs to get fired it was a girl with black hair without her name tag on.
- AKAaron Kuehl5 days ago1.0Staff could use some extra training when it comes to proper customer service. Especially when making sure orders are being properly handled.
- RHRobert Hillestad6 days ago2.0There is not a comfortable seat in the place. The furnishings came from my kids school lunchroom. The kiosks are crap. It took me 20 minutes to place the order for 2 breakfast meals. I timed it. No interaction with staff. They don't acknowledge your there. I would have bought a couple more items but I wasn't going back through the kiosk. I ate in the store. The hash browns were hot and fresh. The rest of meals were luke warm and not fresh. I will be hard pressed to eat inside McDonald's in the future.
- SCSamuel ChristJan 5, 20262.0Kind of rude and was rushing me to pick my order. Whats the hurry your paid buly the hour if i want 5 minutes to think about it your job is to find other work to do like wipe a counter down or sit there and wait.
- SNSean NovackDec 13, 20252.0When I pay for something I expect to receive it. $2 for an extra sausage patty on a muffin sandwich because I need to limit my carbs. When I order on the app I pay in advance and the order appears on a screen, they don't even have to enter it. All they need tobdobis prepare the food as ordered, charged, and paid for. Finding out a sandwich isn't what I ordered only when I reach my destination is irritating to say the least. I counted two sandwiches (one for each of us), two hashed browns (same), and two orange juices. Now I have to open the sandwiches while others are waiting behind me to make sure in my car you did your one job?
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Maple Grove, MN?
McDonald's in Maple Grove is open from 5:00 AM to 11:00 PM Monday through Friday, 24 hours on Saturday, and 5:00 AM to 11:00 PM on Sunday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 1:00 AM Thursday, 5:00 AM to 4:00 AM Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.
Is delivery available from McDonald's in Maple Grove, and what are the hours?
Yes, delivery is available daily. Hours are from 5:00 AM to midnight Monday through Wednesday and Sunday, 5:00 AM to 1:00 AM Thursday, 5:00 AM to 3:59 AM Friday, and 4:00 AM to 3:59 AM Saturday.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered by this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order from McDonald's in Maple Grove online?
You can order online via McDonald's official delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's app on iOS and Android.
What nearby fast-food options are available around McDonald's in Maple Grove?
Nearby fast-food options include another McDonald's location and Wendy's, giving customers different burger and fast food choices in the area.
Are there entertainment options near McDonald's in Maple Grove?
Yes, Redbox rental kiosks and the sports bar J. Cousineau's are nearby, providing customers options for entertainment before or after their visit.
What healthcare services are located near this McDonald's?
Nearby healthcare providers include Hot Flash Catcher counseling and mental health services, AFC Urgent Care Maple Grove, and Paws and Claws Pet Hospital for veterinarians.
Is there public transportation or community services near this McDonald's for visitors to use?
While not explicitly listed, nearby community organizations like NW Area Jaycees and TCRSF Twin Cities Regional Science Fairs offer community and social services, which visitors might be interested in.