Service Speed
Numerous customers reported extremely long wait times, particularly in the drive-thru, with some waiting over an hour for their orders.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised friendly and helpful employees, others reported rude and unprofessional service.
Food Quality
Several reviews highlighted inconsistencies in food quality, including poorly made sandwiches and issues with freshness.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkept dining areas.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and staffing issues, indicating a lack of responsiveness to ongoing problems.