Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7814 Main Street North in Maple Grove is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customer experiences with service were mixed, with some praising friendly staff while others reported issues with order accuracy and language barriers.
Food Quality
While many customers enjoyed the burgers and fries, there were consistent complaints about soggy buns, incorrect orders, and a decline in food quality.
Pricing Concerns
Numerous reviews highlighted dissatisfaction with the high prices relative to the quality and portion sizes of the food.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported dirty tables and unsanitary conditions.
SZ
Sergey Zastavskiy
Feb 17, 2026
5.0
Kacie is awesome! They also make awesome burgers! Don't take my word, come try one! When I grow up, I want to be awesome like Adam! Master Chef Erick & Hanna are cookin'!
SG
Sheena G
Feb 7, 2026
1.0
I was really looking forward to eating a burger, it had been a long time . And unfortunately it was such a disappointment. It was nothing like a burger I had prior. The cheese wasn’t melted , my mushrooms and onions were hardly grilled . And they forgot the bacon on my burger , and then they remade the wrong burger after being told twice which one it was. It was an overall disappointing experience .defiantly not $35-40 for 2 of us to eat.?I could’ve got a burger like that from Burger King. It wasn’t even hot obviously with the slice of cheese not even being melted .
RC
Rebecca Collins
Jan 10, 2026
5.0
First of all he was most absolutely amazing man ever you have working and he needs like 10 raises how he greets and treats people 10x10. That man loves his job and deserves the world🩷
MB
Maya B.
Jan 3, 2026
1.0
I went to five guys with my husband. All the staff was Hispanic and could barely speak English. They did not understand when we were giving our orders and made a mistake charged us for three burgers and a fry instead of the two burgers and a fry. Then when we got our food.The fries were still good, but the burger was a complete disappointment. The bun was soggy, likely because the bread wasn’t grilled and wet toppings were added directly to it. The onions weren’t grilled, the burger itself was unseasoned, and the bacon flavor was barely noticeable. The mushrooms were soggy and tasted like they came from a can, which made the whole burger unpleasant.
Service was also frustrating. My order was made incorrectly, and instead of fixing it, the staff argued about what I ordered. That shouldn’t happen—when a customer points out a mistake, it should be corrected, not debated.
On top of that, paying nearly $40 for two people didn’t make sense given the poor quality of the food. The fries were the only redeeming part of the meal, and everything else felt rushed and careless. Overall, not worth the price or the hassle.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 7814 Main Street North in Maple Grove accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Maple Grove?
Five Guys at 7814 Main Street North is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery and pickup options?
Yes, this location offers in-store pickup and delivery services available from 10:30 AM to 9:30 PM every day.
Can I customize my burger or milkshake at Five Guys Maple Grove?
Absolutely! You can choose from over 250,000 burger customizations and more than 1,000 milkshake combinations to satisfy your craving.
Are there gluten-free options available at Five Guys Maple Grove?
Five Guys offers bunless or wrapped sandwiches to accommodate gluten-free preferences, but cross-contamination is possible. Please review their allergen information for details.
What forms of payment are accepted at Five Guys in Maple Grove?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys Maple Grove have facilities accessible for wheelchair users?
Yes, the location has wheelchair-accessible entrances, parking, and restrooms, and also provides high chairs for children.
Can you describe the attire expected at Five Guys Maple Grove?
The dress code is casual, making it comfortable for a relaxed dining experience.
Are there nearby places to visit before or after dining at Five Guys Maple Grove?
Yes, customers can visit Camille Albane Paris for hair and beauty services or Perspire Sauna Studio for spa treatments nearby.
How can visiting nearby retail stores like Mama’s Happy Maple Grove and Allure Intimate Apparel complement a meal at Five Guys?
After enjoying a meal at Five Guys, customers can explore these nearby boutique and clothing stores for unique shopping experiences in the same area.
If I'm coming by public transit, are there any notable landmarks near Five Guys in Maple Grove to help me find the location?
Yes, landmarks like The Joint Chiropractic and the nearby salons and boutiques can help guide you to Five Guys at 7814 Main Street North.
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