Dunkin'

Reviews

• RF

  Rihana Rooshan (Finn)

  Jan 3, 2026
  5.0
  kyiaa and kaydan were sooooo sweet and so nice. will be coming back
• TT

  The Truth

  Jan 1, 2026
  1.0
  I am writing to formally raise a concern regarding what appears to be a systemic issue with beverage volume practices across Dunkin’ locations. Over multiple visits, I have ordered a large latte with light ice and consistently received a cup that is visibly underfilled. During one of these visits, a Dunkin’ employee explicitly stated that when a customer orders light ice, the liquid volume remains the same and additional ice is simply used to make the cup appear full in standard orders. In other words, the size of the beverage does not change the amount of liquid, only the amount of ice. If this accurately reflects Dunkin’s corporate policy, it is deeply concerning. Consumers reasonably expect that when they pay for a larger size, they are receiving more product, not the same volume disguised by ice. This practice is misleading at best and deceptive at worst. To be clear, my concern is not about employee behavior. This appears to be a training or policy issue originating at the corporate level. If Dunkin’ is intentionally structuring drink sizes so that liquid volume does not scale with cup size, this should be transparently disclosed to customers at the point of sale. I am requesting the following: • Clarification of Dunkin’s official policy regarding beverage volume by size • Confirmation of whether liquid volume is intended to be consistent across sizes • An explanation of how this aligns with consumer transparency and fair value expectations Absent a clear and satisfactory response, I intend to escalate this matter further, including filing formal complaints with appropriate consumer protection agencies. Customers should not have to guess whether they are receiving the product they are paying for. I look forward to your response and to understanding how Dunkin’ plans to address this issue at a corporate level.
• HM

  Hamza Musse

  Dec 18, 2025
  5.0
  This location prepared the order quickly and was patient to hear anything else we needed.
• DB

  Dawn Lundmark Breems

  Dec 9, 2025
  4.0
  They're pricey but quality of food was delicious. I would check them out again.
• JG

  Joseph Golnek

  Dec 6, 2025
  2.0
  See receipt for purchases. Hash browns didn’t have the cheese or bacon on them like I ordered. Just plain and they were mushy. The avocado toast was NOT toast but bread. Probably will never go back to this location.

Frequently Asked Questions About Dunkin'