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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(542 reviews)

Business Details

(763) 273-8679
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Maple Grove, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9595 Zachary Lane N, Maple Grove, MN
55369, United States

Hours

Reviews

3.6
542 reviews
5 stars
258
4 stars
76
3 stars
57
2 stars
45
1 star
106
  • KK
    Karen
    Mar 3, 2026
    1.0
    The manager, Ryan is very unprofessional to customers and employees. He is a creep and Dunkin needs to review how he talks to employees and customers. Should not be a manager.
  • JM
    Jamie Maxcold
    Feb 7, 2026
    1.0
    I ordered on 02/05/26 months app and went through the drive through. I didn’t receive my half dozen donuts and did not notice until after I left. I don’t live anywhere this location so it’s a pain just to go back. I have tried multiple times to call to ask for a refund and no one answers the phone. I don’t know how else to reach out. It’s $8.00 so not the biggest deal but still disappointing.
  • AM
    amy moua
    Jan 21, 2026
    4.0
    Wish there is a sitting area for hangouts.
  • TT
    The Truth
    Jan 1, 2026
    1.0
    I have had multiple bad experiences with Dunkin’ Donuts, and the Maple Grove location just added fuel to the fire. This time, I ordered a large latte with light ice. What I received was a cup packed completely to the top with ice, the exact opposite of what was requested. I took three drinks and the cup was already empty. Three. Drinks. That is not an accident. That is not a training issue. That is a scam. At another Dunkin’ location, an employee previously told me that the liquid volume is the same regardless of cup size and that ice is used to make the drink appear full. If that is company practice, then customers are being deliberately misled into believing they are getting more product when they are not. Maple Grove just proved that point by stuffing the cup with ice despite a clear light ice request. You cannot charge premium prices while delivering ice instead of product. Customers are paying for coffee, not frozen air. At this point, this feels systematic. Either Dunkin’ has a serious operational integrity problem, or franchise locations are knowingly shorting customers. Neither option is acceptable. I am documenting these incidents and will be escalating this beyond store level. Consumers deserve transparency, consistency, and honesty. Right now, Dunkin’ is delivering none of the above. Fix the process. Fix the training. Or be prepared to answer why this keeps happening.
  • LI
    lamees i
    Dec 11, 2025
    1.0
    rude and disgusting customer service

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Maple Grove, MN?

Dunkin' in Maple Grove is open Monday to Friday from 5:00 AM to 6:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

Does Dunkin' Maple Grove offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at the Maple Grove location.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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