Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Maple Grove, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
539 reviews
5 stars
258
4 stars
75
3 stars
57
2 stars
44
1 star
105
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and drinks made improperly.
Customer Service
Feedback on customer service was mixed; some praised friendly staff while others noted rudeness and poor service.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Speed of Service
Customers experienced long wait times, especially during busy hours, leading to frustration.
Product Quality
While some enjoyed the food and drinks, others complained about stale items and inconsistent quality.
- TTThe TruthJan 1, 20261.0I have had multiple bad experiences with Dunkin’ Donuts, and the Maple Grove location just added fuel to the fire. This time, I ordered a large latte with light ice. What I received was a cup packed completely to the top with ice, the exact opposite of what was requested. I took three drinks and the cup was already empty. Three. Drinks. That is not an accident. That is not a training issue. That is a scam. At another Dunkin’ location, an employee previously told me that the liquid volume is the same regardless of cup size and that ice is used to make the drink appear full. If that is company practice, then customers are being deliberately misled into believing they are getting more product when they are not. Maple Grove just proved that point by stuffing the cup with ice despite a clear light ice request. You cannot charge premium prices while delivering ice instead of product. Customers are paying for coffee, not frozen air. At this point, this feels systematic. Either Dunkin’ has a serious operational integrity problem, or franchise locations are knowingly shorting customers. Neither option is acceptable. I am documenting these incidents and will be escalating this beyond store level. Consumers deserve transparency, consistency, and honesty. Right now, Dunkin’ is delivering none of the above. Fix the process. Fix the training. Or be prepared to answer why this keeps happening.
- LIlamees iDec 11, 20251.0rude and disgusting customer service
- SMSierra MaiseDec 4, 20253.0Frosting on my donut sucked
- DHDenise HochstedlerNov 14, 20254.0Smiling voice on the drive thru speaker and smiling face at the pick up window!
- AGAngie GarciaNov 7, 20253.0Me and my coworker have been ordering from here for a few weeks now and as of recently we’ve been receiving drinks that have been made incorrectly and super milky. Definitely not what I was looking forward to when ordering this new drink.i was practically drinking straight up milk.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Maple Grove, MN?
Dunkin' in Maple Grove is open Monday to Friday from 5:00 AM to 6:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.
Does Dunkin' Maple Grove offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at the Maple Grove location.
What holiday drinks are currently featured at Dunkin'?
During the holiday season, Dunkin' features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app available on iOS and Android platforms for a fast grab and go experience.
What types of food and beverages does Dunkin' in Maple Grove serve?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and offers meals like breakfast, brunch, lunch, and dinner.
Is there a drive-thru service available at Dunkin' in Maple Grove?
Yes, Dunkin' in Maple Grove offers a drive-thru for convenient service.
Which nearby place can I visit for automotive repair services?
Christian Brothers Automotive and Christian Brothers Automotive Maple Grove near Dunkin' offer automotive repair, oil change, brake service, and transmission repair.
Are there any nearby schools around Dunkin' in Maple Grove?
Yes, nearby schools include Tender Time Learning Center, Parnassus Preparatory School, and Maple Grove Senior High School.
What entertainment or dining options are near Dunkin' in Maple Grove?
OMNI Brewery and Taproom, a brewery and bar, is located nearby for dining and entertainment.
How can I contact Dunkin' Maple Grove for inquiries or orders?
You can contact Dunkin' Maple Grove at the phone number +1 763-273-8679.