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Chipotle Mexican Grill

2.5
(176 reviews)

About

Mexican Restaurant
Chipotle Rush Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
18800 70th Way North, Maple Grove, MN
55311, United States

Hours

Reviews

2.5
176 reviews
5 stars
54
4 stars
3
3 stars
8
2 stars
15
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported unprofessional and rude staff, with many experiences of slow service and incorrect orders.

Food Quality

Numerous reviews highlighted issues with food being over-seasoned, cold, or poorly prepared, leading to dissatisfaction with the overall dining experience.

Cleanliness

The restaurant was often described as dirty and disorganized, with complaints about unsanitary conditions in both the dining and food prep areas.

Portion Sizes

Many customers expressed disappointment with small portion sizes, particularly in burritos and bowls, which did not meet expectations.
  • PK
    P K
    Feb 19, 2026
    1.0
    I got a chicken burrito without chicken. Just great guys ... Keep it going 🙄 Guys, pls understand we are not getting anything free. Pls do your job ! If you guys are out of chicken - make more or cancel the order. Chipotle should stop taking cash and focus little bit more on service. Soon some other chain is going to dethrone them from burrito business...not far away..
  • CW
    Carla West
    Feb 15, 2026
    4.0
    This was my first visit to this Chipotle location. I walked in to order. I had to wait a bit for my bowl to be finished as they were cutting up chicken, but otherwise things were good. Friendly servers and managers. Everyone working was hustling and trying to help each other out. Seems like they could have used some extra staff to make sure both in store and drive thru were adequately staffed, but there was a hiring sign posted. My food was tasty and fresh.
  • RH
    Rob Heck
    Feb 13, 2026
    1.0
    Food quantities are very inconsistent. Found plastic wrap in my burrito bowl during last visit. Will make the further drive to Plymouth for chipotle going forward.
  • CD
    Conor Daly
    Feb 10, 2026
    1.0
    I tried to give this location a shot. In the early days they did alright, but recent months have gotten worse. I have on 3 separate occasions in 2026 alone either arrived and been told they didn’t have my order, despite showing my confirmation, or received the wrong meal altogether. I have repeatedly been brushed off or treated rudely by a rotating staff. I have now lost faith in this location and will not be returning. Please take your business elsewhere, this Chipotle is not worth it.
  • HM
    Haley Maeyaert
    Feb 6, 2026
    1.0
    We ordered dinner as a family and they forgot one meal. I went into my app and was immediately refunded. I was not given the option to repick up the order (not a big deal but annoying). I placed another order of the meal and picked it up. When I went to the window to respectfully tell them that they forgot an item and that we don’t live close enough for it not to be annoying the girl said “sorry” and shut the window in my face. When I got home to eat my meal the meat was extremely fatty and did not taste good. I am not a review kind of person but this was really frustrating

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Rush Creek serve?

Chipotle Rush Creek offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at 18800 70th Way North?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified February 22, 2026Yext Knowledge Graph
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