Chipotle Mexican Grill

2.5
161 reviews

About

Mexican Restaurant
Chipotle Rush Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
18800 70th Way North, Maple Grove, MN
55311, United States

Hours

Reviews

2.5
161 reviews
5 stars
51
4 stars
1
3 stars
8
2 stars
14
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with over-seasoned, cold, or poorly prepared food, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted unprofessional and rude staff, along with slow service and frequent order mistakes.

Cleanliness

The restaurant was frequently described as dirty and poorly maintained, with unclean dining and food prep areas.

Portion Sizes

Customers consistently complained about small portion sizes, particularly for proteins, which did not meet expectations.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • BK
    Baljit Kaur
    Jan 1, 2026
    1.0
    This new location sucks. Every time they get our order wrong. I’m vegetarian and I been getting getting chicken and super salty. Please train your staff.
  • YE
    Yusuf Çelenli
    Dec 30, 2025
    1.0
    This is an awful location with terrible unprofessional staff, and over seasoned food. If Chipotle corporate is reading this, I strongly suggest you send in a regional manager to audit this store and staff. This store is brand spanking new and yet it is AWFUL. To readers: AVOID this location. They over season the food to the point where it's repulsive. There is way too much salt in everything. I've had 4-5 burritos here in the last month that have been over seasoned. Regardless of the meat, rice or beans, my mouth is stinging with salt. The other locations are not like this. On top of that, the staff are unprofessional, especially late at night. They routinely wrap up and close early, and make the store purposely unhospitable and disorderly to dissuade customers from ordering, sitting down, etc. Just a few weeks ago, I was told "they're out of food" at 10:00 PM despite being open. I have been to this store at 9, 10, 10:30 pm and there is loud music blaring, staff not paying attention to customers, long waits despite no line, employees listening to Airpods while taking your order, among other things.
  • GM
    Garrett Mormile
    Dec 21, 2025
    5.0
    I'll say - other Chipotles that I've been to are often really disappointing with their portion sizes. This place was an exception! The kind fellow with a beard really served me and my mom some bowl-filling portions, which I appreciated and think is pretty rare to see now-a-days.
  • AB
    Ashton Balder
    Dec 20, 2025
    1.0
    MOD needs to be reigned in, actually train his staff, and make decisions prioritizing strongest workers in their best positions (y’know, basic managerial requirements). Not only did he just watch as the new guy struggled to wrap a double-burrito for several minutes, but he was short and quite frankly could have been more professional and respectful. I wouldn’t feel quite so strongly if it weren’t for the fact I’ve literally worked at Chipotle before and know how it should be run, and this is NOT it. Unfortunately, however, I suppose this is the standard we can expect from Chipotle nowadays. Do better y’all.
  • WG
    Will GP
    Dec 9, 2025
    1.0
    Well, I stopped in on my way home from working late, I arrived around 9pm. (They close at 11pm)The store was empty yet looked like a tornado had went through it. The employees did not look happy that i had walked in to eat. the lady on the line appeared to have 3 online order slips in front of her that she was going to start making, so she yelled to another employee to come help me. I was rushed through that line so fast, that I couldn't even think of what I wanted on my burrito bowl, the ingredients were flying all over, into other panned food ect as she threw them in the bowl(ah this is why it looks like a tornado came through) well I should have left at that point and let her keep it but nope im hungry. I get home and go to grab my bowl from the bag it was wedged into and realize it was not closed entirely, so I now have a burrito bag instead, well of course I still ate it.... it was so salty! I love salt, I sald my fires, but this was gross, you guessed it! I still ate it, I mean I did pay almost 15 bucks for this slop, well, the last two days have not been fun. Long story short, eat here at your own risk but definitely dont eat here in the evening.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Rush Creek serve?

Chipotle Rush Creek offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at 18800 70th Way North?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.