Chipotle Mexican Grill

3.8
1130 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Maple Grove is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9881 Maple Grove Pkwy N, Maple Grove, MN
55369, United States

Hours

Reviews

3.8
1,130 reviews
5 stars
552
4 stars
221
3 stars
98
2 stars
75
1 star
184

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about inconsistent and stingy portion sizes, particularly with rice and protein.

Service Quality

Reviews highlighted a mix of friendly and rude service, with some customers experiencing poor treatment from staff.

Food Quality

There were numerous complaints about food quality, including stale ingredients, incorrect orders, and unsanitary conditions.

Operational Issues

Customers noted frequent issues with the restaurant being closed for in-person orders and limited availability of menu items.

Customer Experience

Several reviews mentioned a lack of responsiveness to customer complaints and a general decline in the dining experience.
  • TN
    Tenzin Norbu
    Nov 11, 2025
    4.0
    The food is tasty.
  • KM
    kari Majer
    Nov 10, 2025
    1.0
    I ordered three bowls as it was the first time I’ve ever ordered chipotle before, and the staff were very rude and they were very rushed as I didn’t get everything I wanted. I was trying to tell them what else I wanted but they started closing the bowls before I could, and they asked multiple times if that was everything, when it was clearly not. Very unorganized and I will not be going to this location again.
  • NV
    Nicole Vann
    Oct 31, 2025
    5.0
    Came around 1145am on a Tuesday. No line, food was delicious and fresh. Line was clean.
  • SM
    shawn murphy
    Oct 19, 2025
    2.0
    If you ask for extra rice (im willing to pay extra) they just kind of stare and add an 1/8 scoop more, or just ignore you. It's like I asked them for their first born. Happens every time at this location.
  • KC
    Kat Cheney
    Sep 20, 2025
    2.0
    super stingy with their proportions. especially on protein. every other location i have gone to has given me twice as much protein without me having to order double protein. this was literally like a table spoon of protein.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Maple Grove serve?

Chipotle Maple Grove serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced and wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Maple Grove?

Chipotle Maple Grove is open daily from 10:45 AM to 11:00 PM.