Chipotle Maple Grove is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers complained about inconsistent and stingy portion sizes, particularly with rice and protein.
Service Quality
Reviews highlighted a mix of friendly and rude service, with some customers experiencing poor treatment from staff.
Food Quality
There were numerous complaints about food quality, including stale ingredients, incorrect orders, and unsanitary conditions.
Operational Issues
Customers noted frequent issues with the restaurant being closed for in-person orders and limited availability of menu items.
Customer Experience
Several reviews mentioned a lack of responsiveness to customer complaints and a general decline in the dining experience.
TN
Tenzin Norbu
Nov 11, 2025
4.0
The food is tasty.
KM
kari Majer
Nov 10, 2025
1.0
I ordered three bowls as it was the first time I’ve ever ordered chipotle before, and the staff were very rude and they were very rushed as I didn’t get everything I wanted. I was trying to tell them what else I wanted but they started closing the bowls before I could, and they asked multiple times if that was everything, when it was clearly not. Very unorganized and I will not be going to this location again.
NV
Nicole Vann
Oct 31, 2025
5.0
Came around 1145am on a Tuesday. No line, food was delicious and fresh. Line was clean.
SM
shawn murphy
Oct 19, 2025
2.0
If you ask for extra rice (im willing to pay extra) they just kind of stare and add an 1/8 scoop more, or just ignore you. It's like I asked them for their first born. Happens every time at this location.
KC
Kat Cheney
Sep 20, 2025
2.0
super stingy with their proportions. especially on protein. every other location i have gone to has given me twice as much protein without me having to order double protein. this was literally like a table spoon of protein.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Maple Grove serve?
Chipotle Maple Grove serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced and wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Maple Grove?
Chipotle Maple Grove is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Maple Grove offer pickup and delivery services?
Yes, Chipotle Maple Grove offers both in-store pickup and delivery services.
How can I order online from Chipotle Maple Grove?
You can order online through Chipotle's official order website or their mobile app available in the Apple App Store.
Does Chipotle Maple Grove offer catering and accept gift cards?
Yes, they provide catering services and accept gift cards as payment.
What is the address and contact information for Chipotle Maple Grove?
Chipotle is located at 9881 Maple Grove Pkwy N, Maple Grove, MN 55369. You can call them at +1 763-420-5173 or email mn.1116.maplegrove@chipotle.com.
Is Chipotle Maple Grove welcoming to the LGBTQ community?
Yes, Chipotle Maple Grove is welcoming to the LGBTQ community.
What nearby places can I visit before or after dining at Chipotle Maple Grove?
Nearby you can visit places like Maple Grove Eye Care for eyewear needs, D1 Training Maple Grove or Farrell’s Extreme Bodyshaping for fitness, and Daily Dose Cafe and Espresso for coffee and light meals.
Are there other dining options near Chipotle Maple Grove?
Yes, nearby dining options include Subway, Raising Cane's for chicken, Rosati’s Pizza, and Tandoor Indian Restaurant.
What wellness services are available near Chipotle Maple Grove?
Near Chipotle, you can find Grove Health Dental, Restore Chiropractic, Park Nicollet Maple Grove Rehabilitation Services, and HOTWORX yoga and pilates studio.