Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Feedback on staff is mixed; while some customers praised friendly and accommodating service, many reported disinterest and rudeness from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and long wait times, leading to customer frustration.
Food Quality
While many customers enjoyed the bagels and sandwiches, there were complaints about food being undercooked, stale, or not prepared as requested.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the bathrooms and dining area, which detracted from the overall experience.
Wait Times
Customers frequently mentioned long wait times for orders, both in-store and drive-thru, often exacerbated by understaffing.
JO
John Oliver
Nov 13, 2025
4.0
Both the food and service were very good.
AM
Alyssa Mago
Nov 11, 2025
3.0
Ran out of the hashbrown bagels for me and my friend after we had already ordered our sammies and been waiting so that was bit disappointing BUT the food was really good and drinks delicious.
LH
Laura Hinton
Nov 2, 2025
1.0
I was craving bagels, but I won't be going back. Staff seems so uninterested in helping you and they are painfully slow. I ordered 2 bagels plain in a bag. All they had to do was stick a couple of bagels in a bag but I waited and waited. No smile, just feel like I got a lot of blank stares like I was talking a different language. Very poor customer service and the bagels were hard and not so good.
CM
Chris Miner
Oct 30, 2025
1.0
I truly hate this store. It’s been mismanaged and understaffed for far too long. Service is slow and the staff seems disinterested. Getting into arguments with other customers who’ve waited too long sucks too. There’s no order to the process. People are standing everywhere. I’ve had enough. No longer going to even bother giving it a chance anymore. I walked out and spent my money elsewhere. Ruined my damned day.
MR
Marit Rachael
Oct 27, 2025
4.0
Stopped to grab a breakfast sandwich before flying, it was pretty tasty. But they almost forgot my extra bagel, good thing I checked the bag. Staff was very friendly! However, we were there when they opened and the bathrooms had yet to be serviced and we're kinda gross to begin with. In need of a refresh.
Frequently Asked Questions About Bruegger's Bagels
What type of food does Bruegger's Bagels specialize in?
Bruegger's Bagels specializes in authentic New York style bagels, gourmet bagels, breakfast and deli sandwiches, and offers made-in-Vermont cream cheese along with hot and iced coffee.
What are the operating hours of Bruegger's Bagels in Maple Grove?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels offer catering services?
Yes, Bruegger's Bagels provides breakfast and lunch catering which can be ordered online.
Where is Bruegger's Bagels located in Maple Grove?
Bruegger's Bagels is located at 13384 Bass Lake Rd, Suite 104, Maple Grove, MN 55311, US.
Can I order ahead or place takeout and delivery orders at Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app or order online for takeout and delivery.
What payment options are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts American Express, Visa, Mastercard, Discover, cash, Android Pay, Apple Pay, Samsung Pay, and contactless payments.
Does Bruegger's Bagels provide wheelchair accessible seating and restrooms?
Yes, Bruegger's Bagels has wheelchair accessible seating and restrooms available.
Is there parking available at Bruegger's Bagels?
Yes, there is free street parking and free parking lot available for customers at Bruegger's Bagels.
What nearby fitness or health facilities are close to Bruegger's Bagels?
Nearby, customers can visit Snap Fitness gym or health facilities like Metro Dentalcare, Marina Michael DDS, Melinda Sundquist DDS, North Star Eye Care, and Fairview Bass Lake Clinic for fitness and medical needs.
What nearby dining options are available around Bruegger's Bagels?
Nearby dining options include Solos Pizza Cafe, Jimmy John's sandwich shop, Rusty Taco, Original Pancake House, Yu Fong Chinese Restaurant, Pizza Hut, and The Original Pancake House for a variety of meals.