Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer service experiences vary widely, with some praising friendly and attentive staff, while others report rude behavior and poor handling of complaints.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food quality, leading to frustration and disappointment.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and restrooms, impacting the overall dining experience.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality, such as cold items and poorly prepared dishes.
Speed of Service
Service speed is inconsistent, with some customers reporting quick service while others experienced long wait times, especially during peak hours.
CA
Christopher Anderson
Dec 23, 2025
5.0
Great food and prices. Clean facilities and friendly staff!
MM
Martez Miner
Nov 24, 2025
1.0
The steak bites were cold and the cook made a rude statement she seemed very depressed.
KD
Kevin Danen
Nov 21, 2025
5.0
Super fast service with good that is always consistent. Love me an Arby's roast beef sandwich.
SG
Sheena G
Nov 3, 2025
5.0
I have to leave a review just because of the customer service alone . It’s not often at all these days where you actually have nice friendly staff and this place has it!
JH
Jacob Heard
Oct 23, 2025
1.0
I had ordered through drive through on 10/23/2025. I ordered a chicken bacon Swiss and two piece kids meal. They messed everything up and the chicken for the kids meal was raw. I didn’t realize there mistake until I was home. I attempted to call but no one answered. From now on I will just order from McDonald’s or Wendy’s.