Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
While many customers praised the friendliness and helpfulness of the staff, several reviews highlighted instances of rudeness from specific employees, particularly in the drive-thru.
Service Consistency
Customers reported mixed experiences with order accuracy and drink consistency, with some expressing dissatisfaction over incorrect orders and varying drink quality.
Overall Experience
Despite some negative feedback, many customers enjoyed the atmosphere, quality of coffee, and overall service, often describing it as a great place to relax or work.
Speed of Service
There were comments about the speed of service, with some customers feeling that the focus on customer service sometimes hindered efficiency, especially during busy times.
Cleanliness and Environment
The location was generally described as clean and inviting, contributing positively to the overall customer experience.
SC
Sheila Christ
Nov 2, 2025
5.0
The baristas are the best around! They are always cheerful, helpful, and very nice. I always know my coffee will be made perfectly at this store.
KR
Karina Rose
Oct 3, 2025
1.0
Someone needs to do something about the one manager of this store with glasses and dark straight hair. She is incredibly rude to the employees and customers. The environment is super toxic. She talked rudely to me when I had an issue with my order, and that was after I heard her talk rudely to another customer. They are constantly screwing up and then rude to customers regardless. This needs to stop!!!!
CB
charleigh byker
Sep 25, 2025
2.0
Prompt service, however after my mobile order ticket printed the staff made fun of my name as I was sitting in the lobby😣
KK
Kirsten K.
Sep 25, 2025
2.0
The girl who handed me my order was extremely rude when I asked a simple question about my drink. Instead of helping, she gave me a snarky response, so I just pulled away. When I tried the drink, it was wrong—something that could have been resolved if she had taken even a moment to actually respond.
I went inside and the other girls working were wonderful; they were polite, helpful, and quickly made me a new drink. Unfortunately, that same rude girl continued to be disrespectful—not only to me, but also to her coworkers. I don’t know if she is a manager or just an employee, but as a manager myself at another restaurant, I can confidently say I would never treat customers or staff with such unprofessionalism.
It is located at 1680 Warren Street, Mankato, MN 56001, USA.
What types of products does Caribou Coffee offer?
Caribou Coffee offers coffee, iced coffee, mochas, lattes, hot chocolate, cold press coffee, tea, breakfast items including breakfast sandwiches, espresso, bagged beans, K-Cup® pods, merchandise, and gift cards.
Can I order ahead or use mobile ordering at Caribou Coffee?
Yes, Caribou Coffee supports order and pay ahead through their app and website for convenient mobile ordering.
Does Caribou Coffee cater to dietary preferences such as vegan or dairy-free?
Yes, Caribou Coffee offers vegan and dairy-free options including oat milk and other beverages.
What nearby places can I visit around Caribou Coffee for entertainment or food?
Near Caribou Coffee, you can visit the AMC Classic cinema for movies, Noodles & Company for American and Asian fusion food, and Weggy's On Campus for breakfast, brunch, and burgers.
How can the nearby AMC Classic cinema enhance my visit to Caribou Coffee?
You can enjoy coffee or a snack at Caribou Coffee before or after watching a movie at the nearby AMC Classic cinema.
Are there other nearby dining options around Caribou Coffee for variety?
Yes, nearby dining options include Auntie Anne's for pretzels, Cinnabon for sweet treats, Jimmy John's for sandwiches, and Chipotle Mexican Grill for Mexican cuisine.
Is Caribou Coffee accessible and family-friendly?
Yes, Caribou Coffee welcomes families, provides wheelchair accessible entrances, seating, and restrooms, and offers a children's menu.