Mixed reviews on customer service; some praised friendly staff while others reported rudeness and inefficiency.
Delivery Issues
Frequent complaints about slow and unreliable delivery, with many customers experiencing long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, others reported inconsistencies in sandwich preparation and freshness.
Cleanliness and Atmosphere
Some reviews highlighted a clean environment and friendly atmosphere, but others noted issues with staff behavior and overall management.
CT
Coleman Thill
Jan 5, 2026
3.0
Odd, having been a manager myself, that they don’t care more about the wow-factor.
Why are there 2 pickles on my sandwich? And 3 pieces of pepper? I asked for extra, was willing to pay, and still got scammed?
And why does your crew refuse to give paying customers kicking ranch? I ordered 3 online and got none. Again. Was told it’s in the bag, they were too busy to actually listen when I said it wasn’t.
Idk man, I know it’s just sandwiches, but it’s people’s cravings too. What if your craving didn’t satisfy after you got it? You’d be sad too.
SM
Scott Magnuson
Dec 2, 2025
5.0
Super nice people
MK
Mary Kowalski
Sep 29, 2025
5.0
Great in all ways!
JV
Jessica Verdoorn
Sep 21, 2025
2.0
This JJ was not the freaky fast im used to. Stopped in on a Sunday night after a long day with a hungry athlete and this was the slowest slow JJ I've ever been to. Cashier spoke so softly I couldn't understand what she was saying.