Jimmy John's

3.3
207 reviews

About

Sandwich Restaurant

Location

Jimmy John's
17681 Kenwood Trail, Lakeville, MN
55044, United States

Hours

Reviews

3.3
207 reviews
5 stars
83
4 stars
35
3 stars
11
2 stars
20
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed dissatisfaction with the quality and portion sizes of sandwiches, often describing them as skimpy or poorly made.

Service Speed

Many reviews highlighted slow service and delivery times, contradicting the brand's 'freaky fast' promise.

Customer Service

There were numerous complaints about unhelpful or rude staff, particularly in handling order issues and customer inquiries.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty tables and improper food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food, indicating that there are positive experiences to be had.
  • NN
    Nicole
    Dec 11, 2025
    2.0
    Looks like we can cross off one more food place that has just gone to trash. $10 for a Club Lulu that has three small thin slices of turkey and thin bacon, not to mention would have to pay even more if we wanted cheese on there. This may have been the worst sandwich I have ever had. The bread is terrible toasted and I seriously thought maybe we accidentally ordered a slim. When I opened up the sandwich all I see is thin meat and nasty brown lettuce. I will make sandwiches at home that tastes better and would be a lot cheaper.
  • TM
    Talanda McClure
    Nov 13, 2025
    5.0
    You Turkey BLT is Bomb 💣💥👊
  • NJ
    Nick Jones
    Sep 8, 2025
    1.0
    The drivers constantly violate State Law and City ordinance by parking in front of the store which is a marked yellow curb and is signed a No parking fire lane. When I spoke with the manager he was extremely arrogant and said “we have spoken to the cops and fire chief and they both told us that’s it’s OK to park there”. When I challenged him, that no Fire Chief or Police department would say that, he immediately got an attitude and told me to “go ahead, call them, they won’t do anything”. Wow!!!! Really?? This little strip mall is so “slow” there’s always available parking spots. To come off like that is odd to me. Typically there are between 2-4 JJ cars parked there at any given time. I guess JJ corporate will now have to address this arrogant manager as well as the PD and FD.
  • 3D
    3d home Designs
    Sep 5, 2025
    1.0
    On God Jimmy Johns will never get a tip from me again. You should be ashamed to charge over $6 as a delivery fee on 1 sandwich. My tipping is 100% done.
  • BB
    BILLY BARKER
    Aug 23, 2025
    1.0
    I walked to staffer sitting on a chair right in front if the register not doing anything and stack of boxes. No one greeted me or my daughter. The staffer at the register was run and unfriendly. 3:10pm Saturday