Food Quality
Customers expressed dissatisfaction with the quality and portion sizes of sandwiches, often describing them as skimpy or poorly made.
Service Speed
Many reviews highlighted slow service and delivery times, contradicting the brand's 'freaky fast' promise.
Customer Service
There were numerous complaints about unhelpful or rude staff, particularly in handling order issues and customer inquiries.
Cleanliness
Several customers noted unsanitary conditions in the store, including dirty tables and improper food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food, indicating that there are positive experiences to be had.