Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and disappointment.
Staff Attitude
Feedback indicated that some employees were rude or unhelpful, with several customers noting a lack of customer service skills.
Food Quality
Many reviews mentioned that food was often cold, improperly prepared, or missing items, contributing to a negative dining experience.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Kiosk Ordering
Customers found the kiosk ordering system confusing and frustrating, preferring traditional ordering methods.
JW
Jade Wager
6 days ago
1.0
Ordered on the app this morning got my food and realized they had forgot 2 of my sandwiches proceeded to go around the drive through let them know. The first person I talked to couldn't even understand me the second person finally understand that I was missing things they then proceeded to say that I wasnt missed the items and they put it in there. They then had me give them my bag and to there surprise my food was not there. The guy who originally didnt understand me started laughing at me and smilling as I heard the other workers make fun of me in Spanish and call me a liar.... I know Spanish
JM
jessi morrow
Nov 16, 2025
1.0
Had other line serviced two times before me. Paid for my full meal, got handed a bag of two fries, ordered nuggets, double cheeseburger and large fries. I got a cold cheeseburger, nuggets wrong sauce medium cold fries.
CJ
Cecily Jacobs
Nov 7, 2025
1.0
they took forever and kept skipping over us waiting at the counter, we had to wait for about 20 mins just for a simple $5 meal, medium fries and a drink
AM
Alex Malloch
Nov 4, 2025
4.0
It's just another mcdonalds honestly. But good service in a fast and timely manner and no missing items.
JR
Jarrod R
Oct 27, 2025
1.0
Was interrupted and rushed when ordering by a rude lady working there. Then when I got my order and to my destination instead of extra cheese there was no cheese. Absolute waist of time and money for an inedible sandwich.