Customers generally praised the food for its delicious flavors, freshness, and variety, particularly highlighting dishes like Pad Thai, curries, and sushi.
Service Issues
Several reviews noted inconsistent service, including slow response times, incorrect orders, and lack of attentiveness from staff.
Cleanliness and Atmosphere
The restaurant is often described as clean and welcoming, though some customers mentioned that the atmosphere could be improved.
Value for Money
While many found the food to be reasonably priced, some felt that portion sizes did not match the cost, particularly for certain dishes.
Customer Experience
Overall, customer experiences varied widely, with some expressing strong loyalty and satisfaction, while others reported significant disappointments.
AW
Aaron Wagner
Nov 12, 2025
5.0
Fantastic food and great selection. Dining in was quiet with nice background music. Would absolutely go back and try something new!
AD
Ally Deen
Nov 11, 2025
5.0
I am pretty spoiled and picky about my Thai food, because I live in a town with a large South Asian population. It's my favorite by far, but it has to be good.
I've eaten here two nights in a row, because the pad kee mao is excellent. I also love that they have a great website where you can order online, and it actually works efficiently. Then, they text you a confirmation and an estimated time for pickup, and they text you again when you're order is ready and waiting. That's top tier 2025 living. 10/10.
MT
Matthew Thao
Nov 3, 2025
1.0
I get it was a large group, 20, but we called ahead of time to reserve and got there at 5 and the rest came around 5:20. Ordered all our food but they did not want to make our food and decided to make the to-go and online orders. Yes, you came after 1+ hour and explained that you guys are doing those orders first since the orders are smaller, (that explains how someone in our group got their to-go order before everyone else and them got their entrees) but you guys close at 8pm, per your schedule on here, and decided to make us wait an hour to get 2-3 entrees and some apps. The miso soup only came out when another table ordered theirs when that group of 2 got there 1+ hour after us. A group of 6 or so came around half an hour after us and got their food while everyone at our table have to asked everytime when our orders are coming. Yes, I get that you have 2 chefs only but prioritizing the online orders and smaller group while making the large group wait when it's near closing time was not good service. Half of the group left after almost 2 hours of waiting and still not getting their entrees. I don't want to critique a Hmong restaurant but do better.
TM
Trent Miller
Nov 2, 2025
1.0
Our family loves supporting local businesses, but tonight’s dining experience was extremely disappointing. Our group of 20, made a reservation, and despite only five families dining in, we waited over 1.5 hours for our food.
We asked for hot tea three times and plates four times (since we were eating family style), but food came out slowly and inconsistently. By the time we finally received our plates, most of our families had already finished eating, which was too late. Guests who arrived after us were served, ate, and left before our meals even came out.
When we raised the concern to the waiter and owner, we were told they had to prioritize online orders and smaller groups. Unfortunately, several families in our party had to leave early because the children couldn’t wait any longer we even ended up taking our kids to McDonald’s next door.
This is a gentle reminder for restaurants: when serving large families or groups, it creates a much better experience when everyone’s food is brought out together, rather than watching others eat while still waiting.
A 15% mandatory gratuity was added, which is understandable under normal circumstances but difficult to justify after such a long delay.
MJ
Mai Thao (S D J)
Nov 2, 2025
1.0
We ate here today with a group of 20. We reserved ahead of time and ordered 10 minutes after we arrived. 1 hour after ordering, our appetizers came out one at a time. Then every 30 minutes afterwards, an entree would come out for one person at a time. 6 of our group members left because they did not receive their food after 2 hours of waiting. The restaurant still charged us gratuity and wasn't apologetic about the wait, explaining to us that since we had a large party of 20, they prioritized and cooked online orders and other diners', who arrived after us, food before ours (8 other diners only). This was the most ridiculous experience I have ever had.
Update: your unprofessional response to my review indicates that you aren't apologetic and do not take accountability for your bad customer service. How are you blaming the customers who need time to review the menu before ordering when some have never dine there? Your lack or accountability and empathy for making us wait and making us pay for gratuity when we received horrible customer service and didn't even get all our food is embarrassing for your restaurant. Serving other people before us is not okay when we arrived way before they did. You will never receive my business again.
Frequently Asked Questions About PAD THAI & SUSHI RESTAURANT
What are the regular dining hours for PAD THAI & SUSHI RESTAURANT?
PAD THAI & SUSHI RESTAURANT is open daily from 11:00 AM to 8:00 PM.
When is PAD THAI & SUSHI RESTAURANT closed for delivery service?
The restaurant does not offer delivery service on Sundays; it is closed for delivery that day.
What pickup and delivery services does PAD THAI & SUSHI RESTAURANT provide?
The restaurant offers both in-store pickup and delivery services.
Can I order takeout from PAD THAI & SUSHI RESTAURANT on Sundays?
Yes, takeout is available every day including Sundays from 11:00 AM to 8:00 PM.
Where is PAD THAI & SUSHI RESTAURANT located?
It is located at 5800 Cahill Ave, Inver Grove Heights, MN 55076, United States.
Where can I view the menu for PAD THAI & SUSHI RESTAURANT?
The menu is available online at https://padthaisushi.com/menu.
Does PAD THAI & SUSHI RESTAURANT have a website for more information or ordering?
Yes, their official website is https://padthaisushi.com where you can find more information and place orders.
What types of cuisine does PAD THAI & SUSHI RESTAURANT specialize in?
They specialize in Thai, Sushi, Pho, Asian Fusion, and also offer bubble tea and catering services.
What nearby restaurants are close to PAD THAI & SUSHI RESTAURANT that a customer might want to visit?
Nearby restaurants include China Delight (Chinese cuisine), YOYAR (Thai and Asian cuisine), McDonald's (fast food), Honduras Kitchen (Honduran and Mexican), Peking Cafe (Chinese), El Hornito Wood Fired Pizza (pizza), Dinner Table Naija (African), and Famfare Kitchen (American).
Are there any convenient stores or service locations near PAD THAI & SUSHI RESTAURANT that customers might find useful?
Yes, nearby are Super USA (convenience store and grocery), Walgreens (pharmacy and convenience store), Speedway gas station, and A & M Liquor for beverages. These can be convenient stops before or after visiting the restaurant.
What are some nearby landmarks or places of interest around PAD THAI & SUSHI RESTAURANT?
Nearby landmarks include Cahill Commons, a notable retirement home and historical building, and Carmen Court, another landmark and real estate service location.