Order Accuracy
Several customers reported issues with incorrect orders, including wrong sandwiches and missing ingredients.
Customer Service
Mixed reviews on customer service; some praised the friendliness and efficiency, while others experienced rudeness and lack of responsiveness.
Food Quality
While many enjoyed the freshness and taste of the sandwiches, there were complaints about stale ingredients and poor preparation.
Speed of Service
Customers frequently highlighted the fast service, aligning with the brand's 'freaky fast' promise.
Pricing
Many reviews noted that the prices are considered high for the quality and portion sizes of the sandwiches.