Chipotle Mexican Grill

Reviews

• SM

  Selene Mendoza

  2 days ago
  5.0
  I switched to this Chipotle because the Robert St location always had longer lines and my food was frequently stolen. I love that they have a drive thru to pick up your order. The only bad thing about the drive thru is that I never get forks with my order so you have to ask.
• DK

  Donny Kaushal

  3 days ago
  1.0
  Worst location for chipotle, bad service no body wants to work when you ask for more rice and beans they give dirty look like you ask they brought the food from home I rather drive to Robert street to get chipotle
• LL

  Lizeth Gutierrez Lopez

  6 days ago
  3.0
  Every time I made an online order they always miss something overall though in person service is great just not the best for online orders
• JJ

  Jon

  Oct 22, 2025
  1.0
  I have now placed several $500+ catering orders from this location and on 2 of those occasions they have been some of the worst service imagninable. The first time the order was not ready when promised and took an additional 45 minutes to be completed with no apology or explanation for the cause. It took almost 3 weeks email communication with their corporate customer service to even get an acknowledgement that this wasn't good customer service. I gave them another chance because our employees enjoy Chipotle food. This past week I placed an order again for over $500, catering was wrong. We were shorted on chicken, hard taco shells, and toppings. We ordered for 40 people and were only able to feed about 30 with no one hoarding food or taking extra. We also ordered 2 orders of catering size chips costing over $100 and didn't receive them or the salsa. After talking to the customer service (again corporate level because the location wouldn't answer the phone) I was told the chips would be refunded. A week later they emailed saying after an "investigation" we were given our chips. The only reason that is true is that we drove back to the restaurant 30 minutes later to get the chips again with no apology for the inconvenience to us. This location is poorly managed and catering is not reliable. You will never get what is ordered or be able to talk to someone local to get resolution. Avoid this store for catering and don't waste your time on them if you expect customer service. If ordering food, watch every step of preparation or it will be wrong!
• ZW

  Zed Wick

  Oct 13, 2025
  1.0
  There's a manager there who is generally rude and makes me uncomfortable when I come in due to him just kind of being a jerk and having a nasty attitude. There's a few kids on the night shift who have messed up my order several times while I'm standing right there and one threw an attitude when he had to remake my bowl after rushing. It's only the staff during THIS shift, every other time it has been pretty pleasant. This manager has only ever not been rude to me once when I had to come back twice to fix a very simple mistake his employees keep making. I'm at the point where if I see this shift working I'm going to walk out. Like I just want a burrito bowl, I don't understand why the experience has to be so miserable and uncomfortable when I try to be as polite as possible as a food service worker myself. I would have been canned on the spot.

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