Chipotle Mexican Grill

Reviews

• JP

  Jeff Powers

  5 days ago
  5.0
  Food is always as ordered and ready quickly.
• SF

  Sammie Finley

  Jan 1, 2026
  2.0
  Today I ordered a bowl and there was more cheese than the EXTRA rice I asked for . My food was ice cold even though it was eaten within 10-15 minutes like the cheese didn’t even melt on my food , Every time I order from the specific chipotle, there’s either trash portions or tastes terrible . And It sucks because this is the one closest to me so when I request delivery it has to be from there . I also ordered catering a couple of weeks ago and they magically couldn’t find my order and I had to go back three different times waiting for it even though it said it was ready
• AD

  Angela Davis

  Dec 30, 2025
  5.0
  Kevin and the team are hands down the Best! The customer service is amazing and every time I pop in they make my order like they’re making it for themselves which is always appreciated! Keep up the GREAT WORK AND SERVICE! You guys Rock!
• MH

  Mack H

  Dec 14, 2025
  5.0
  I live in South St. Paul, so I usually go to the Chipotle off of Robert Street, but we went to this one tonight. The store was clean, the staff was nice, but I'm honestly leaving the review for whoever was managing tonight. He let his staff do their thing which was great, and then in between times of people ordering, he was telling them who's breaks were coming up, he was delegating job duties, and he was stocking the line without being in the way. It was just very organized and smooth, and I think yall should be really proud of you team
• CK

  celia knoblach

  Dec 13, 2025
  1.0
  This was hands down the worst Chipotle experience I’ve ever had. From the moment we were being served, it was clear they were giving us the bottom scraps of multiple ingredients. At one point, an employee removed the sour cream pan and scraped the bottom to serve us, which was disgusting and completely unacceptable. When I calmly spoke up, instead of handling the situation professionally, the manager became hostile and began yelling at me in front of other customers. The manager repeatedly shouted that it was “BOGO”, as if I personally made the corporate decision to run the promotion. Being yelled at over a company-wide promotion I have zero control over was absurd and inappropriate. The situation escalated further when the manager threw our food away and acted in an aggressive and intimidating manner, making the environment extremely uncomfortable. What makes this even more upsetting is that just minutes earlier, I had returned a phone that was left in the bathroom, which turned out to belong to a panicking employee. Despite showing basic human decency and helping their staff, I was treated with complete disrespect. This entire experience was humiliating, unprofessional, and completely avoidable. No customer should ever be treated this way for raising a valid concern about food quality, sanitation, or service. I will not be returning to this location and strongly caution others. Management at this store clearly needs serious retraining in customer service, food handling, and basic professionalism.

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