Customers frequently reported poor service, including rude staff, slow order processing, and mistakes with orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about overcooked items, incorrect orders, and inconsistent portion sizes.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Staff Attitude
Many customers noted that staff members appeared unmotivated or unfriendly, impacting the overall dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items.
SK
Sheila Kane
6 days ago
4.0
Ordered tons of ice cream and ate it all!! Even when busy, they get you ordered up and served pretty quickly. My go to place on cheat day!! 😂. Totally yummy cuz I'm ALWAYS stuffed with treats to the point I made myself a bit Ill. 🤢
MM
Mason
Jan 5, 2026
1.0
Arrive a few minutes after our mobile order was supposed to be ready, wait 10 extra minutes before its ready which is annoying but expected for this location tbh. No gloves seen on any workers which is pretty disturbing. The most annoying part though is spending money on poorly packaged and poor quality food. The shake was in the freezer and barely drinkable, the cheese-curds almost looked like they were purposely thrown on top of the bbq strips(fries arent as bad when a bit of sauce gets on them, but really, the cheese-curds I paid extra for???), the fewer than normal fries were chewy and barely had potato in them like they were redropped in the fryers. We also hear the struggles of the kitchen with their 2 orders(their words not mine). I’m just not sure how they plan to compete with every other burger joint that gets 10-20 orders at a time and pushes food out quicker and better quality than them. Also saw a poor sap get a blizzard with ice cream actively dripping down all sides which i bet was an annoying experience for him too. The staff were friendly is about the best thing i can say but I am sorry to say that I’m ready for a new restaurant here that i’m sure will deliver better service and better prices for what you get.
PZ
Paul Zackery
Dec 12, 2025
3.0
No drive thru.
CC
Christian Christensen
Nov 11, 2025
5.0
Excellent staff, quick and friendly. Chicken strip basket was excellent. The atmosphere is fine and clean.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Hutchinson, MN?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Hutchinson closed on any holidays?
Yes, it is closed on Thanksgiving Day (November 28, 2025) and Christmas Day (December 25, 2025).
Where is Dairy Queen Grill & Chill located?
It is located at 46 Main St N, Hutchinson, MN 55350-1806, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.
Does Dairy Queen Grill & Chill offer facilities for families and children?
Yes, the location is family-friendly with booster seats, high chairs, and is good for kids. It also has wheelchair accessibility and restrooms.
Can I order food online from this Dairy Queen location?
Yes, you can place pickup orders online through their order webpage.
Are there outdoor seating options available at Dairy Queen Grill & Chill in Hutchinson?
Yes, the restaurant offers outdoor seating along with indoor seating.
What are some nearby fitness and wellness centers near Dairy Queen Grill & Chill?
Nearby fitness and wellness centers include Xvair Performance Plans (fitness trainer, life coach), Golden Tiger Boxing (boxing and martial arts), H Fit 360 (gym and sports instruction), Snap Fitness (gym), Crow River Wellness (acupuncture and spa), and Much Kneaded Massage LLC.
Are there any nearby coffee shops or places to relax after visiting Dairy Queen?
Yes, Dunn Brothers Coffee is nearby where you can enjoy coffee, bakery items, and relax.
What shopping options are close to Dairy Queen Grill & Chill?
Nearby shopping options include Purse-A-Nalities (women's clothing and gifts), Smokes 4 Less (tobacco and convenience store), Let It Grow (gardening and clothing), Carly's Shoes, Crow River Floral & Gifts, Lillians of Hutchinson (fashion accessories), and Lottie's Antiques & Collectables (antiques and thrift).