Dairy Queen Grill & Chill

3.7
486 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
46 Main St N, Hutchinson, MN
55350-1806, United States

Hours

Reviews

3.7
486 reviews
5 stars
182
4 stars
127
3 stars
78
2 stars
36
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow order processing, and mistakes with orders.

Food Quality

While some customers enjoyed the food, there were numerous complaints about overcooked items, incorrect orders, and inconsistent portion sizes.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.

Staff Attitude

Many customers noted that staff members appeared unmotivated or unfriendly, impacting the overall dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items.
  • SK
    Sheila Kane
    6 days ago
    4.0
    Ordered tons of ice cream and ate it all!! Even when busy, they get you ordered up and served pretty quickly. My go to place on cheat day!! 😂. Totally yummy cuz I'm ALWAYS stuffed with treats to the point I made myself a bit Ill. 🤢
  • MM
    Mason
    Jan 5, 2026
    1.0
    Arrive a few minutes after our mobile order was supposed to be ready, wait 10 extra minutes before its ready which is annoying but expected for this location tbh. No gloves seen on any workers which is pretty disturbing. The most annoying part though is spending money on poorly packaged and poor quality food. The shake was in the freezer and barely drinkable, the cheese-curds almost looked like they were purposely thrown on top of the bbq strips(fries arent as bad when a bit of sauce gets on them, but really, the cheese-curds I paid extra for???), the fewer than normal fries were chewy and barely had potato in them like they were redropped in the fryers. We also hear the struggles of the kitchen with their 2 orders(their words not mine). I’m just not sure how they plan to compete with every other burger joint that gets 10-20 orders at a time and pushes food out quicker and better quality than them. Also saw a poor sap get a blizzard with ice cream actively dripping down all sides which i bet was an annoying experience for him too. The staff were friendly is about the best thing i can say but I am sorry to say that I’m ready for a new restaurant here that i’m sure will deliver better service and better prices for what you get.
  • PZ
    Paul Zackery
    Dec 12, 2025
    3.0
    No drive thru.
  • CC
    Christian Christensen
    Nov 11, 2025
    5.0
    Excellent staff, quick and friendly. Chicken strip basket was excellent. The atmosphere is fine and clean.
  • DW
    Daniel Wright
    Oct 24, 2025
    5.0
    Love their chocolate malts.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Hutchinson, MN?

Dairy Queen Grill & Chill is open daily from 11:00 AM to 10:00 PM.

Is Dairy Queen Grill & Chill in Hutchinson closed on any holidays?

Yes, it is closed on Thanksgiving Day (November 28, 2025) and Christmas Day (December 25, 2025).