Customers generally enjoyed the food, particularly the burgers and ice cream, but there were complaints about overcooked items and incorrect orders.
Service Issues
Many reviews highlighted slow service, unprofessional staff behavior, and frequent order mistakes, leading to a frustrating customer experience.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, impacting their overall dining experience.
Staff Friendliness
While some staff were praised for being friendly and helpful, others were described as rude or unprofessional, creating a mixed impression of customer service.
Operational Challenges
Customers reported issues with long wait times, understaffing, and confusion among employees, affecting the efficiency of service.
CC
Christian Christensen
Nov 11, 2025
5.0
Excellent staff, quick and friendly. Chicken strip basket was excellent. The atmosphere is fine and clean.
DW
Daniel Wright
Oct 24, 2025
5.0
Love their chocolate malts.
NL
Nikki LeMay
Oct 13, 2025
5.0
Great service, timely. Very kind staff!
Clean tables, high chairs, and ketchup station. Overall, always super clean. I can appreciate that!
We typically order for take out, but we decided to sit and eat this time. At one point I realized they were playing Christian music!! They've earned more business from me for sure!
P.s. we get the same thing every time. You cannot go wrong with the buffalo wings or kids hot dogs!
KK
Kacie
Oct 10, 2025
3.0
I ordered the cake online two weeks ahead of the scheduled pickup when I got to the location to pick up the cake they said that they did not have it and they could not help me and then when I asked for a manager they finally went back there and dug a little bit and found my cake but had forgot to make it. This will be the last time I ordered from this location the management is horrible
MB
Michael Bodin
Sep 27, 2025
4.0
Only one person taking orders, so that was pretty slow moving. Food seemed to be out fairly quickly.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Hutchinson, MN?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Hutchinson closed on any holidays?
Yes, it is closed on Thanksgiving Day (November 28, 2025) and Christmas Day (December 25, 2025).
Where is Dairy Queen Grill & Chill located?
It is located at 46 Main St N, Hutchinson, MN 55350-1806, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.
Does Dairy Queen Grill & Chill offer facilities for families and children?
Yes, the location is family-friendly with booster seats, high chairs, and is good for kids. It also has wheelchair accessibility and restrooms.
Can I order food online from this Dairy Queen location?
Yes, you can place pickup orders online through their order webpage.
Are there outdoor seating options available at Dairy Queen Grill & Chill in Hutchinson?
Yes, the restaurant offers outdoor seating along with indoor seating.
What are some nearby fitness and wellness centers near Dairy Queen Grill & Chill?
Nearby fitness and wellness centers include Xvair Performance Plans (fitness trainer, life coach), Golden Tiger Boxing (boxing and martial arts), H Fit 360 (gym and sports instruction), Snap Fitness (gym), Crow River Wellness (acupuncture and spa), and Much Kneaded Massage LLC.
Are there any nearby coffee shops or places to relax after visiting Dairy Queen?
Yes, Dunn Brothers Coffee is nearby where you can enjoy coffee, bakery items, and relax.
What shopping options are close to Dairy Queen Grill & Chill?
Nearby shopping options include Purse-A-Nalities (women's clothing and gifts), Smokes 4 Less (tobacco and convenience store), Let It Grow (gardening and clothing), Carly's Shoes, Crow River Floral & Gifts, Lillians of Hutchinson (fashion accessories), and Lottie's Antiques & Collectables (antiques and thrift).