Arby's

4.0
611 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1340 Highway 15 S, Hutchinson, MN
55350, United States

Hours

Reviews

4.0
611 reviews
5 stars
277
4 stars
187
3 stars
81
2 stars
24
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty dining areas, including tables and floors, with some stating it was a consistent issue.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude and unhelpful service.

Food Quality

While many enjoyed the food, there were complaints about incorrect orders, cold items, and inconsistent portion sizes.

Speed of Service

Customers noted slow service at times, particularly during busy hours, leading to dissatisfaction with the fast food experience.
  • MD
    Mercedes Dake
    Dec 21, 2025
    5.0
    Very nice staff! My toddler and I enjoyed our meal. He especially loved the new white cheddar mac and cheese. Sat down with their high chairs and enjoyed the christmas tree.
  • MN
    maureen norem
    Nov 13, 2025
    3.0
    We visit Arbys frequently , and in the past we have noticed the music playing has been too loud & inappropriate , for the clientele in there eating lunch. Again today we stopped , there was some awful rap music playing , and too loud ! I stepped up to the counter snd spoke to a young man working , and asked him to look at the age of everyone in there at that time , which were about six older couples . I said the music was horrid, could you please turn it down or change it . He smiled and walked away !! The music did not change . If the place was full of young people, they might like it , But it was not !! Very Poor Customer Service !! We will not go back .
  • DF
    Deb Frank
    Sep 5, 2025
    1.0
    We were first customers in door this morning. Every table,booth, and chair was dirty! Carpet filthy, tile looked like it wasn't mopped in months! I asked for a rag to clean our table. Worker came over with dry napkins and brushed food crumbs onto floor!!!
  • AS
    Anthony Schleder
    Sep 4, 2025
    1.0
    Whole building smelt like bathroom the dining area was messy and unsanitary food was cold and gross
  • LG
    Lisa Goetze
    Aug 25, 2025
    1.0
    Order was incorrect, sandwiches were like warm and nasty, mozzarella sticks were still frozen or cold. $40 in the trash! I suppose it was my bad attempting a fast food approach but I figured the food would be edible. Happy to provide management with receipt info and a pic of the bag of regrets they handed me before I put it where it belongs...the garbage!