Dairy Queen (Treat)

4.1
442 reviews

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
1800 Main St, Hopkins, MN
55343-7413, United States

Hours

Reviews

4.1
442 reviews
5 stars
254
4 stars
86
3 stars
37
2 stars
24
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff displaying rudeness, lack of professionalism, and inadequate training.

Food Quality

Customers reported issues with food quality, including inedible items, incorrect orders, and a lack of available menu items.

Cleanliness

Several reviews mentioned that the location was dirty and poorly maintained, contributing to a negative dining experience.

Staffing Issues

Many customers noted that the establishment is often understaffed, leading to slow service and a chaotic environment.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream quality and friendly staff during certain visits.
  • EE
    Emily
    Dec 3, 2025
    1.0
    They have young kids working here unsupervised. Ice cream tasted metallic and like chemicals. It was inedible and we had to throw it away.
  • DJ
    Davy Kline Jr
    Nov 25, 2025
    1.0
    On the evening of November 24th, at approximately 8pm, my wife and I visited your establishment for a treat. Unfortunately, the young lady behind the counter demonstrated poor customer service skills, displaying rudeness for the second time, and claiming a lack of ingredients for certain items. Her demeanor was unfriendly, rolling her eyes when we made requests, and she failed to exhibit basic manners, including failing to execute the customary flip for our Blizzards. Notably, our previous visit resulted in extremely runny Blizzards, while this time they were sloppy. When my wife requested napkins, the young lady tossed them in a dismissive manner. Throughout our interaction, she neglected to express gratitude or courtesy.
  • RM
    Rick Mudrak
    Nov 23, 2025
    1.0
    awful experience; male clerk who looked 12 treated us like crap. bad attitude, threw the food on the counter, hot dog covered with chili that looked like it was three weeks old. been going there for years, not going back.
  • SI
    Sandy dba J C Younger INC
    Nov 8, 2025
    5.0
    This is a hidden Gem off Hopkins main street. At times there can be a 5 to 10 minute wait in line: but we'll worth it. It is outside eating only and designed that way. Why would you get ice-cream and eat inside air-conditioned space vs outside... Keep up the great store
  • FG
    Felipe Galindo
    Oct 30, 2025
    1.0
    Refused to take my coupon

Frequently Asked Questions About Dairy Queen (Treat)

What are the operating hours of Dairy Queen (Treat) in Hopkins, MN?

Dairy Queen (Treat) is open daily from 11:00 AM to 10:00 PM.

What types of treats does Dairy Queen (Treat) in Hopkins offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.