Numerous reviews highlighted poor customer service, with staff displaying rudeness, lack of professionalism, and inadequate training.
Food Quality
Customers reported issues with food quality, including inedible items, incorrect orders, and a lack of available menu items.
Cleanliness
Several reviews mentioned that the location was dirty and poorly maintained, contributing to a negative dining experience.
Staffing Issues
Many customers noted that the establishment is often understaffed, leading to slow service and a chaotic environment.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream quality and friendly staff during certain visits.
EE
Emily
Dec 3, 2025
1.0
They have young kids working here unsupervised. Ice cream tasted metallic and like chemicals. It was inedible and we had to throw it away.
DJ
Davy Kline Jr
Nov 25, 2025
1.0
On the evening of November 24th, at approximately 8pm, my wife and I visited your establishment for a treat. Unfortunately, the young lady behind the counter demonstrated poor customer service skills, displaying rudeness for the second time, and claiming a lack of ingredients for certain items. Her demeanor was unfriendly, rolling her eyes when we made requests, and she failed to exhibit basic manners, including failing to execute the customary flip for our Blizzards. Notably, our previous visit resulted in extremely runny Blizzards, while this time they were sloppy. When my wife requested napkins, the young lady tossed them in a dismissive manner. Throughout our interaction, she neglected to express gratitude or courtesy.
RM
Rick Mudrak
Nov 23, 2025
1.0
awful experience; male clerk who looked 12 treated us like crap. bad attitude, threw the food on the counter, hot dog covered with chili that looked like it was three weeks old. been going there for years, not going back.
SI
Sandy dba J C Younger INC
Nov 8, 2025
5.0
This is a hidden Gem off Hopkins main street.
At times there can be a 5 to 10 minute wait in line: but we'll worth it.
It is outside eating only and designed that way. Why would you get ice-cream and eat inside air-conditioned space vs outside...
Keep up the great store
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours of Dairy Queen (Treat) in Hopkins, MN?
Dairy Queen (Treat) is open daily from 11:00 AM to 10:00 PM.
What types of treats does Dairy Queen (Treat) in Hopkins offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
Is Dairy Queen (Treat) in Hopkins family-friendly and suitable for kids?
Yes, Dairy Queen (Treat) welcomes families and is good for kids.
Where is Dairy Queen (Treat) located?
It is located at 1800 Main St, Hopkins, MN 55343-7413, USA.
How can I contact Dairy Queen (Treat) in Hopkins?
You can call them at +1 952-930-0202.
Does Dairy Queen (Treat) offer any special deals or promotions?
Yes, you can download their app to get exclusive deals.
Can I order ice cream cakes from Dairy Queen (Treat)?
Yes, they offer ice cream cakes available through DQCakes.com.
What nearby places can I visit before or after enjoying a treat at Dairy Queen (Treat)?
You can visit nearby places like Hopkins Thrift Bakery for baked goods, Great Tea House by Great Tea Road Co for tea and cafe options, or Brasa Premium Rotisserie for barbecue dining.
Are there any automotive services near Dairy Queen (Treat) in Hopkins?
Yes, several nearby automotive services include Dale Feste Automotive, Hopkins Auto Service, and Tommy's Garage if you need any auto repair or oil change while visiting.
What recreational or wellness options are close to Dairy Queen (Treat) in Hopkins?
Nearby you can find National Karate Schools for martial arts, Thrive Therapeutic Massage for massage therapy, and Indoor Zoomies, a dog park, for outdoor fun.