Chipotle Hopkins is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Food Consistency
While some customers enjoyed the food, many reported issues with portion sizes, food quality, and frequent shortages of ingredients.
Cleanliness
Multiple reviews pointed out that the restaurant was often dirty, with unclean tables and unsanitary conditions.
Staff Attitude
Several customers noted that staff appeared disinterested and unmotivated, contributing to a negative dining experience.
Management Issues
There were complaints about ineffective management, including lack of accountability and poor handling of customer complaints.
NT
Nicole Taylor
Jan 3, 2026
3.0
Had to wait for chicken to be cooked, they were completely out of napkins, when I went to the counter to ask if they had more they did not! I was eating with me and my two children who are under the age of 12. I think napkins are pretty important part of their meal. Parking was a pain in the ……u know! I most likely will not revisit this location.
HB
Heather Bailey
Dec 15, 2025
1.0
The people who work here are like chickens running around with their heads cut off. They have no idea they're doing. Also the food at this one is always super salty
VN
Vicky Nez
Dec 13, 2025
1.0
Super stingy. Employees are rude and slow!
AA
Arvindh Arulselvi
Dec 7, 2025
5.0
I would say im a fan of chipotle. I really like their bowls, as im obsessed with them I haven’t tried other menus from them but if you r looking for some good rice bowl then try chipotle. It would be great if they bring back their honey chicken bowl, it was the best ever when i had it in Boston.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Hopkins?
Chipotle Mexican Grill in Hopkins is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Hopkins located?
Chipotle Mexican Grill Hopkins is located at 786 Mainstreet, Hopkins, MN 55343, United States.
What type of food does Chipotle Hopkins serve?
Chipotle Hopkins serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' philosophy.
Does Chipotle Hopkins offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order online for Chipotle Hopkins?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
What payment options are available at Chipotle Hopkins?
Chipotle Hopkins accepts credit cards and offers gift cards as well.
Is Chipotle Hopkins welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is an inclusive environment.
What nearby places can I visit before or after dining at Chipotle Hopkins?
Nearby places include Cold Stone Creamery for ice cream treats, The Vine Room for wine and drinks, and the Royal Comedy Theatre for entertainment.
Are there any beauty salons close to Chipotle Hopkins?
Yes, Primp Hair Salon and Mainstreet Nails are nearby locations where you can enjoy hair and nail care services.
What sporting goods stores are near Chipotle Hopkins for active lifestyle needs?
Northstar Lacrosse Co. is a nearby sporting goods store specializing in sports wear and active life products.