Chipotle Mexican Grill

3.1
1271 reviews
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Business Details

786 Mainstreet, Hopkins, MN
55343, United States
(952) 935-0044
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Hopkins is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
786 Mainstreet, Hopkins, MN
55343, United States

Hours

Reviews

3.1
1,271 reviews
5 stars
400
4 stars
230
3 stars
130
2 stars
81
1 star
430

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Food Consistency

Customers reported inconsistent food quality, including under-seasoned and improperly prepared items, as well as frequent shortages of ingredients.

Cleanliness

The restaurant was often described as dirty and unkempt, with unclean tables and a messy dining area.

Staff Attitude

Many reviews noted a lack of motivation and professionalism among staff, contributing to a negative dining experience.

Management Issues

Several customers expressed concerns about management's role in the poor service and operational inefficiencies at this location.
  • MG
    Maricel Grace
    Nov 7, 2025
    4.0
    This place is great, when you go in in person and Order, that way you get everything you want. I tried delivery a few times, and they seem to always forget something in your order.
  • SS
    sam sam
    Nov 2, 2025
    1.0
    I am standing here for 10 so waiting for someone to take my order. There is no one at the counter. The funny thing was s two of employees were in back in a meeting with the general manager. As opposed to come upfront to help customers She anna was Very rude. Vindictive
  • LC
    Lady C
    Nov 1, 2025
    1.0
    The night staff very unprofessional then manager on staff looked unpresentable to be a manager very unpleasant not using proper hygiene never go to this place at night horrific they had no change I got 85 cent back in nickels corporate need to come out to this place at night it is runned down at night I literally want my money back
  • RJ
    Richard Jackson
    Oct 26, 2025
    1.0
    Went to pick up my food I ordered online with there mobile pick up, didn't really kno were the pick area was till I seen a gentlemen grab his oder from the shelf so I proceeded to grab my order to only be stopped and asked for a receipt🤔 now I'm more than sure seeing that the gentlemen in front of me didn't seem to have this problem I was followed out like a theaf as I returned into the store with my phone to show I'm not stealing anyone's order the cashier started loud mouthing me told her to get her manager and manager vouched for the same lie , I'm a black man and I should be treated exactly like every other customer and that young girl and her manager need to be fired Sunday October 26th 12:10pm that chipotle needs to go is been a problem for while now
  • BL
    Ben Lawrence
    Oct 22, 2025
    1.0
    This has to be the worst chipotle in Minnesota. I live pretty close to this location and have had 90% or my orders completely botched.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in Hopkins?

Chipotle Mexican Grill in Hopkins is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Hopkins located?

Chipotle Mexican Grill Hopkins is located at 786 Mainstreet, Hopkins, MN 55343, United States.