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Dairy Queen Grill & Chill

3.1
(799 reviews)

Business Details

105 Grindstone Ct, Hinckley, MN
55037, United States
(320) 384-7584
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
105 Grindstone Ct, Hinckley, MN
55037, United States

Hours

Reviews

3.1
799 reviews
5 stars
255
4 stars
140
3 stars
98
2 stars
58
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.

Staff Attitude

There were numerous complaints about rude and unprofessional staff behavior, with some customers feeling ignored or treated poorly.

Cleanliness

The location was often described as dirty and unsanitary, with reports of filthy bathrooms and unkempt dining areas.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues such as cold or improperly prepared items.

Management Issues

Several reviews indicated a lack of effective management, with suggestions that the staff were understaffed and poorly trained.
  • CC
    Crush can
    4 days ago
    1.0
    Incredibly rude behavior from the woman running the drive through this afternoon
  • EB
    Elizabeth Buxton
    Feb 22, 2026
    1.0
    Sit in drivethrough... forever? Well yes apparently. Not fast food this is not even acceptable. Not staffs fault its management's.
  • JH
    Jessica Helmbrecht
    Feb 21, 2026
    1.0
    Female manager with brown hair had a terrible attitude and over all just rude to every customer she “helped”. Watched 3 cars leave the drive thru line prior to even ordering. She needs to be replaced. If she hates her job that much do her a favor and let her find a new one. Not impressed.
  • OL
    Olivia Lane
    Feb 21, 2026
    1.0
    this Dairy Queen service is really bad because this lady is telling us to pull ahead when there's no cars and she was really sassy about it so now the Dairy Queen at zero stars and it's really bad service and now I wanna go home and cry in my pillow, that's how mean this lady was to us and we've been waiting here for like half an hour
  • EC
    Eve Canale
    Feb 7, 2026
    5.0
    My speech team stopped here tonight to get some food on the way home. The woman at the register was very friendly and welcoming. We all got our food very quickly, even when a larger speech team came in and started ordering. They were pretty overwhelmed by people and didn't have much time to get everyone fed, as the teams had to get back on the busses in a short time frame, but they still stayed calm and weren't short with anyone at all. Especially the woman working the register at around 6:00 tonight. I didn't get her name, but I wish I did!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 105 Grindstone Ct, Hinckley, MN 55037, USA.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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