Dairy Queen Grill & Chill

3.1
790 reviews
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Business Details

105 Grindstone Ct, Hinckley, MN
55037, United States
(320) 384-7584
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
105 Grindstone Ct, Hinckley, MN
55037, United States

Hours

Reviews

3.1
790 reviews
5 stars
253
4 stars
138
3 stars
98
2 stars
58
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Cleanliness

Numerous reviews highlighted the poor cleanliness of the restaurant, including dirty tables, bathrooms, and overall disarray.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Many reviews mentioned issues with food quality, including cold or improperly prepared items, leading to dissatisfaction.

Operational Issues

Customers experienced problems with the availability of menu items and inconsistent hours, including being turned away despite posted hours.
  • JG
    Jean Gornick
    1 day ago
    1.0
    Sunday afternoon. Very few customers. Waited in the drive through line for way too long. The front person had no idea what she was doing. Then another person came to the window to ask again what we ordered after we had paid. New staff needed here. Not worth the wait.
  • WH
    wendy Halonen
    Oct 5, 2025
    1.0
    Do not come here service is absolutely horrible sooooooooo slow!!! Got tired of waiting & left!!!!
  • BA
    Bruce Anderson
    Sep 22, 2025
    4.0
    Went there around 7:50pm and the seating inside was already closed for the night but they serve until 9pm. We ended up sitting outside in the cool and windy air. Food was good and service itself was good
  • EE
    Elliot
    Sep 20, 2025
    1.0
    Stopped in a little before noon today to grab an app order. Long-story short, was there for 30 minutes AND had to tell the lady behind the counter that it was NOT OK to give me food that someone has just returned. That is correct, a worker accidentally gave my food to another customer. The customer opened it, saw it wasn't theirs and brought it back to the counter still opened. The worker (visibly annoyed) packed it back up in front of me, turned to me and said, here is your food. She did not seem happy when I said I needed new food. This was only the worst of my visit. I will never visit this location again.
  • TB
    Tracy Bursch
    Sep 19, 2025
    1.0
    Food was delicious....but 35 minutes sitting in the drive thru for 3 meals ($28) worth of food....NOT worth it. Ridiculous to sit in a drive thru for that long. .. and then the lady didn't even give us all of our food. We looked through the bag and didn't have the fries or cheese curds we ordered. Then when we asked for them, she just looked annoyed.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 105 Grindstone Ct, Hinckley, MN 55037, USA.