Chocolate ice cream was very soft. Had to go with vanilla.
TM
T. Math
Apr 19, 2026
1.0
Staff was impolite and extremely slow. They stopped taking orders from the register and were only taking online orders. Very poor customer service.
TJ
Tammy Jensen
Apr 12, 2026
1.0
I was So Grossed out today when after waiting 15 minutes at drive thru. Everything was such a mess behind the counter. Ice cream everywhere, on floor, all around blender. No one cleaned up the mess. I waited another 20 minutes to get 2 small ice creams. I will Never go there Again. Server was licking her finger A lot. Gross!
SM
Sereno Martinez
Mar 14, 2026
1.0
Order on the app. One of the orders wasn't even available yet they never mentioned it until I was back home and I'm missing a shrimp basket. Called to speak with the manager yet nobody was there. I had someone go yesterday for me to get a refund or another meal to be told that "Shrimp baskets" aren't on the menu here. So they took my money and couldn't say anything beforehand getting my food. I'm told to come today because the manager might be there. This dairy queen is always understaffed and never has gravy. When they do the gravy is way to thick.
MW
Maverick Werth
Mar 7, 2026
2.0
The food was fine just like any DQ. The customer service was good besides the food taking forever. We went in with a group of about 8 people and took over an hour to get food after we ordered. Very frustrating.
It is located at 105 Grindstone Ct, Hinckley, MN 55037, USA.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Wednesday and Sunday from 10:30 AM to 9:30 PM, and Thursday to Saturday from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
The restaurant is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they provide drive-thru service as well as indoor and outdoor seating, including high chairs and booster seats.
Are there amenities suitable for families and children at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly, welcomes children, and offers amenities like high chairs, booster seats, and restrooms.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place pickup orders through their online ordering website.
What are some nearby places I can visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Days Inn by Wyndham Hinckley for accommodation, Vision Pro Optical Hinckley for eye care, and Bork Tree Farms for shopping.
How can I get to Dairy Queen Grill & Chill using public transportation?
Jefferson Lines and Greyhound Bus stations are nearby, making it convenient to reach the restaurant by bus.
Are there other fast-food options near Dairy Queen Grill & Chill?
Yes, nearby fast-food restaurants include Taco Bell, Subway, McDonald's, Burger King, and Hardee's.
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