Dairy Queen Grill & Chill

4.3
890 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4703 Market St, Hermantown, MN
55811-2642, United States

Hours

Reviews

4.3
890 reviews
5 stars
534
4 stars
213
3 stars
82
2 stars
26
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others reported issues with food preparation and consistency.

Cleanliness

The restaurant was frequently noted for its cleanliness, including well-maintained dining areas and bathrooms.

Pricing

Several reviews mentioned high prices compared to other locations, with some customers feeling that the value did not match the cost.

Order Accuracy

There were multiple complaints about incorrect orders and issues with food preparation, indicating inconsistency in order accuracy.
  • MH
    Mary Hoover
    Oct 17, 2025
    5.0
    My friend and I go to Dairy Queen ALLL the time at different locations (to a point where we would get blizzard tattoos). THIS was the best one we’ve been to! They had GREAT customer service. The restaurant was clean, from the floors to the tables. Their food was so fresh and hot and the blizzards were LOADED with all the fixin’s. Legit definitely coming back on a road trip. Such a random spot, but what a lil gem of Dairy Queen.
  • DV
    Diana Vaughan
    Oct 5, 2025
    5.0
    Great service and very helpful service and great customer service
  • TG
    Tammy Geyer
    Oct 3, 2025
    4.0
    It's a Dairy Queen so fast food and ice cream. Liked that the ice-cream bar was separate from the food bar. Small seating inside, nice area outside to sit.
  • JS
    Jodie Swenson
    Sep 22, 2025
    4.0
    Very expensive, a medium strawberry shake was $7.00.
  • MP
    Mallory Porter
    Sep 10, 2025
    5.0
    They were very busy, and I can’t help but think it would be easier for the employees to move things along if there weren’t 2 people screaming at them at any given time. Male manager was speaking to them like workhorses, specifically “go away because you’re not doing anything.” After I had seen the employee he was talking to diligently moving through window items. Red hair working ice cream-we get it. It’s busy. There is a better way to manage that than yelling at your employees loud enough for literally everyone in line to hear.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries in a fast-food setting.

What are the operating hours of Dairy Queen Grill & Chill in Hermantown?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.