Brand Certified
Dairy Queen Grill & Chill
4.3(905 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
4703 Market St, Hermantown, MN
55811-2642, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(218) 727-1668
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.3
905 reviews
5 stars
546
4 stars
213
3 stars
83
2 stars
27
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service, particularly highlighting staff members like Austin and Grason for their exceptional efforts.
Order Accuracy
Several reviews noted issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistency in food preparation and quality, particularly with ice cream and toppings.
Pricing Concerns
Customers expressed dissatisfaction with high prices for food and toppings, feeling that the value did not match the cost.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
- TLTyler LahtiFeb 19, 20261.0Canceled my order after I already waited over 30 min for it, the reasoning given, sent through a message was they couldnt fulfill it. I ordered the most popular thing on the menu! 4 chicken strips, I ordered it with fries and a MTN Dew. I find this very unprofessional.
- KRKathryn RoperFeb 19, 20263.0Honestly im kinda annoyed with this DQ lately. They will charge u $1.29 for extra toppings on sundaes but then not give those toppings. I got charged $1.29 twice for extra extra peanut butter and another $1.29 for hot fudge. And still only got a small amount of hot fudge and the extra extra peanut butter was non existent. I got like a teaspoon of peanut butter. Dont charge me for stuff and not actually give it.
- ACAlex CrossFeb 18, 20265.0Austin was the only one at the store on the worst snowstorm of the year… That didn’t stop him from absolutely killing it in the name of my empty stomach. I had a massive order and he didn’t miss a single item. All this greatness with a positive attitude and a smile on his face, despite having to tackle everything solo! Will definitely be back just for him.
- NHNevaeh HartmannFeb 18, 20265.0Braving a snowstorm for Dairy Queen felt like a risky life choice… but WOW was it worth it. The staff opened the doors for us like heroes in a disaster movie and treated us with incredible kindness despite the chaos outside. Top-tier service, warm smiles, and fresh chicken strips that somehow healed our frozen souls. If customer service had an award, Austin would win it. Absolute legend.
- JBJessica BrisbinFeb 18, 20265.0Stopped in during a snowstorm and Austin took amazing care of us through the drive thru. We’ve been to this location many times and have always had excellent service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries in a fast-food setting.
What are the operating hours of Dairy Queen Grill & Chill in Hermantown?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Hermantown has a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and equipped for kids?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill have outdoor seating?
Yes, there is outdoor seating available for customers at Dairy Queen Grill & Chill.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place an order for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/41941/.
Are there restrooms available at Dairy Queen Grill & Chill for customers?
Yes, restrooms are available for customers at this location.
How can the nearby Walmart benefit customers visiting Dairy Queen Grill & Chill?
Customers can conveniently combine their visit to Dairy Queen Grill & Chill with shopping or pharmacy needs at the nearby Walmart.
Is there a hotel near Dairy Queen Grill & Chill for visitors who want to stay overnight?
Yes, Holiday Inn Express & Suites and Econo Lodge Duluth are nearby hotels, making it convenient for travelers visiting Dairy Queen Grill & Chill.
What other food options are located near Dairy Queen Grill & Chill?
Subway and Maya Family Mexican Restaurant are nearby, offering sandwich and Mexican cuisine options for customers seeking variety.
Brand Certified Facts from Dairy Queen Grill & Chill
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