Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hawley Subway® Restaurant at 121 Michael St South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unhelpful staff, with several instances of poor communication and disrespectful behavior.
Food Quality
There are frequent complaints about incorrect orders, skimpy portions, and overall dissatisfaction with the food preparation.
Cleanliness
Some reviews praised the cleanliness of the establishment, while others noted issues with unsanitary practices.
Service Speed
Customers experienced long wait times, especially during busy hours, leading to frustration.
Staff Attitude
Mixed feedback on staff friendliness; some employees were described as friendly while others were noted for their negative attitudes.
EW
Erin Willprecht
4 days ago
1.0
Vegtables are always look old and taste bad. The meat looks and smells bad. I feel bad for the employees because they are understaffed so the wait time is long. Management seems to need to step up.
RS
Regan Schmidt
Jan 18, 2026
1.0
I live in Hawley and there’s not many options for food. I have the same experience with the same employee every single time. He is always so rude. When I walked today he was mopping. He was the only one working. He got behind the counter WITHOUT washing his hands and dropped his gloves ON THE FLOOR and used them to make our subs. This is absolutely disgusting. I’m sure it’s a health code violation of some sort. I would NOT come to this subway. It used to be good but has severely decreased in value over the last two years.
ML
Mikael Ludwig
Jan 3, 2026
5.0
Never had a bad experience here. Absolutely love Subway. Employees friendly, food made correctly, very clean.
KD
Kylie Dewey
Nov 19, 2025
2.0
Mess up orders every time.
TB
Tim B
Oct 6, 2025
2.0
Place smells funny. They also dont listen to your requests. They do what they want keeping toppings to a minimum. Id like to be charged for extra if asked. But fill the customer's requests
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: