Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.2
574 reviews
5 stars
330
4 stars
138
3 stars
54
2 stars
20
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; some praised friendly staff and quick service, while others reported poor service and long wait times.
Food Quality
Food quality was inconsistent, with several complaints about cold or reheated items, while some customers enjoyed fresh and delicious meals.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty bathrooms and sticky floors.
Order Accuracy
There were multiple instances of incorrect orders, leading to customer dissatisfaction.
AW
Ally Wilson
Jan 16, 2026
1.0
I went there this afternoon around 1pm. I ordered food for my family. It was only three people, simple order. There was a staff working named Eli, and he was terrible. I asked for strawberry sprite with my burger that has NO topping (pickles, mustard, and ketchup) and I was given a normal sprite. He proceeded to give me a normal sprite then open the window and say “that’s a normal sprite not a strawberry” and I said I wanted strawberry like I ordered. He took it back and got me a strawberry one, looking unimpressed. I got a burger with every topping on it. They also forgot ranch for my brothers chicken strips. The wait before we had to return at the Dairy Queen to get our correct meal, was around 20 minutes for two chicken strips baskets and a cheeseburger. We were the only ones in line at the time, including the drive through. We had to return back and wait another 10 minutes for our correct order. Eli seemed very unhappy. His finger also was touching the contaminants of my blizzard, enough to leave a full fingerprint mark. I am disgusted and unsatisfied. Every other time I have got there, nobody has messed up my order. My new burger was squished nearly flat.
KH
Kielee Hubbard
Dec 21, 2025
2.0
Went for a soda, paid $4 for a medium soda that was 90% ice and 10% soda. Thanks queen of dairy, how generous.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Hawley, MN?
Dairy Queen Grill & Chill in Hawley, MN is open every day from 10:30 AM to 9:00 PM.
Is Dairy Queen Grill & Chill in Hawley, MN open on major holidays?
The restaurant is closed on major holidays including Thanksgiving (Nov 27), Christmas Eve (Dec 24), Christmas Day (Dec 25), and New Year's Day (Jan 1).
What types of food and treats does Dairy Queen in Hawley specialize in?
They specialize in Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and ice cream cakes from DQCakes.com.
What amenities and services does Dairy Queen Grill & Chill offer to customers?
The location offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, drive-thru, and is family-friendly and good for kids.
Where is Dairy Queen Grill & Chill located in Hawley?
It is located at 1310 Hobart St, Hawley, MN 56549, USA.
Does Dairy Queen Grill & Chill offer online ordering and mobile app deals?
Yes, customers can order online via their website and download the Dairy Queen mobile app for exclusive deals and rewards.
What nearby hotels can I use if I am visiting Dairy Queen in Hawley?
Nearby hotels include AmericInn by Wyndham Hawley and Hawley AmericInn, both convenient lodging options near the Dairy Queen location.
Are there other dining options close to Dairy Queen Grill & Chill in Hawley?
Yes, nearby dining options include Subway, Minnesota Slice (a pizza restaurant), Jimmy's Pizza, Lil' Justy's BBQ, and Hot Stuff Pizza.
How can nearby services like Sanford Hawley Clinic or Hawley Liquors be useful to customers visiting Dairy Queen?
Customers can conveniently visit Sanford Hawley Clinic for health care needs or stop by Hawley Liquors for shopping and drinks before or after enjoying treats at Dairy Queen.
Does Dairy Queen Grill & Chill accommodate families with young children?
Yes, the location is family-friendly, offers booster seats and high chairs, welcomes children, and provides amenities like restrooms and free WiFi to ensure a comfortable visit.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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