Order Accuracy
Many customers reported issues with incorrect orders, missing items, and customization errors.
Service Speed
Customers frequently mentioned long wait times for food, both in-store and drive-thru.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall experience.
Cleanliness
Some customers noted cleanliness issues, particularly with kiosks and the dining area.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about old or poorly prepared items.