Order Accuracy
Many customers reported issues with incorrect sandwich orders and poor handling of complaints.
Service Speed
Numerous reviews highlighted slow service, particularly during busy times, contradicting the brand's 'freaky fast' slogan.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Food Quality
While some customers praised the freshness and taste of the sandwiches, others reported stale bread and unsatisfactory food quality.