Chipotle Hastings is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported that the restaurant was dirty, with unclean tables and floors, and some noted that the soda machine was broken.
Service Quality
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Freshness
Customers frequently mentioned that the food was not fresh, with several reports of running out of key ingredients during peak hours.
Portion Sizes
Numerous reviews criticized the small portion sizes, with customers feeling shortchanged on the amount of food provided.
Overall Experience
The overall sentiment was negative, with many customers expressing disappointment and stating they would not return to this location.
BS
Bryan Stone
Nov 17, 2025
1.0
I've gone here before and had friendly good service and good portions. But this visit was awful. Staff was not friendly and I got the skimpiest burrito bowls I've ever had. Very little meat, usually I get two meals out of one but I'm left still hungry. Get your portions under control!
AH
Astrea Herzog
Nov 16, 2025
1.0
The last time at this location I was severely SCREWED OVER, it was a female empoyee I did not deal before. Usually we are sasisfied with order, but this time it was a disaster. I ordered 2 plates with double meat as usual. First, when we opened containers at home, we saw that in both the amount of food was at least 1/3 less than we usually get. When we started eating, we figured out, that it was nothing close to double meat, barely enough for single. No sufficient amount of vegetables and black beans either. All we got was basically rice and cheese. On the receit there was also a charge for guacomole that I did not order at all. So for 2 plates of rice I paid $36.49. It was a total RIP OFF.
SG
Sam G
Oct 30, 2025
1.0
This chipotle needs to do better. It’s always messy, food is never fresh/full, dont even bother getting a salad since they never have the vinaigrette dressing made (& won’t make more once they’re out) the utensil/drink station is always a wreck. Service isn’t great. SO disappointing, SO over it.
WB
William Brittany
Oct 22, 2025
1.0
Location is always a mess, employees are usually stressed out, short tempered, and obviously don’t want to be there. Lines are consistently long and slow moving. This all reflects in the poor quality of food and terrible service at the Hastings chipotle. The mess of food behind the counter and in the kitchen is unappealing. Bulldoze the ownership and start fresh.
… And godforbid you ask for plain white rice. After a 15 minute wait in line I asked the cook and he basically told me to pound sand, I then left and will not go back to the Hastings location. I don’t expect white glove service, but I didn’t expect attitude and eye rolling. Goodbye Hastings Chipotle. What a waste of my time.
- former customer
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Hastings serve?
Chipotle Hastings serves customizable Mexican fast-casual foods including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients and no artificial additives.
What are the opening hours for Chipotle Mexican Grill in Hastings?
Chipotle Hastings is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Hastings offer pickup and delivery services?
Yes, Chipotle Hastings offers both in-store pickup and delivery services.
Can I place an order online or through a mobile app at Chipotle Hastings?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Hastings?
You can reach Chipotle Hastings by phone at +1 651-437-3196 or email mn.0782.hastings@chipotle.com.
What values does Chipotle Hastings focus on in its food preparation?
Chipotle Hastings prioritizes "Food with Integrity" principles, using only 53 real, responsibly sourced ingredients from humane and sustainable farms, avoiding artificial colors, flavors, and preservatives.
Are there any nearby restaurants to Chipotle Hastings where I could explore more dining options?
Nearby restaurants include Jimmy John's sandwich shop, Osaka sushi restaurant, New China Chinese restaurant, Subway sandwich shop, Arby's fast food, and A Taste Of Tayb for additional dining choices.
What hair and beauty salons are close to Chipotle Hastings for a visit before or after dining?
Nearby you can find Fantastic Sams Cut & Color, SmartStyle kids hair salon, Anna Nails Spa, and C A Nails beauty salons for hair and spa services.
If I need eye care services, which optometrists are located near Chipotle Hastings?
Pearle Vision and Dr. Pearle Vision OD's and Associates are close by for optometry and eyewear needs.
Are there financial services near Chipotle Hastings if I need to visit a bank or ATM?
Yes, Affinity Plus Federal Credit Union and their ATMs, as well as LibertyX Bitcoin ATM, Coinstar, and Coin Cloud Bitcoin ATM are nearby for banking and currency exchange services.