Brand Certified
McDonald's
3.1(1382 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1221 Pokegama Ave S, Grand Rapids, MN
55744, United States
Certified by McDonald's • Mar 01, 2026
(218) 326-5561
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,382 reviews
5 stars
387
4 stars
250
3 stars
246
2 stars
141
1 star
358
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders, both in the drive-thru and inside the restaurant.
Food Quality
Multiple reviews highlighted issues with food quality, including cold meals, incorrect orders, and instances of undercooked items.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and messy condiment areas, leading to a negative dining experience.
Customer Service
Many customers expressed dissatisfaction with the staff's attitude and service, noting rudeness and lack of professionalism.
Management Issues
Reviews indicated a lack of effective management, with complaints about understaffing and poor employee training contributing to the overall negative experience.
- CKCandice Kortesmaki2 days ago1.0This store is dirty. The line takes a half hour whether you order ahead or not. Please someone else come take this store over. I cannot believe corporate let's this go on.
- TCTina CainFeb 22, 20261.0Today the food was cold for my whole family and one of my family members didn’t like their drinks and they usually drink that drink almost everyday
- TDThe DaubmansFeb 14, 20261.0Ordered 2 mcdoubles, 1 ranch snack wrap and a frozen coke. Bit into one of my mcdoubles to find a hair. Then I see something disgusting on the outside of my snack wrap wrapper. (Looks like a huge booger wrapped in yet another hair!) Corporate has been contacted.
- BTBill ThranFeb 12, 20263.0It's McDonald's. Not very clean. Tables sticky and garbage etc laying around.
- NONate OchoaFeb 11, 20261.0Owner is rude like to start drama fires anyone wrongfully don't go there
Frequently Asked Questions About McDonald's
What are the McDonald's drive-through hours at 1221 Pokegama Ave S, Grand Rapids, MN?
The McDonald's drive-through is open 24 hours a day, 7 days a week, from 00:00 to 23:59.
During what hours is delivery available from this McDonald's location?
Delivery is available daily from 06:00 AM to 11:30 PM.
Is curbside pickup available at this McDonald's on Pokegama Ave S?
Yes, curbside pickup is offered at this McDonald's location as part of their pickup and delivery services.
What payment methods does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at McDonald's 1221 Pokegama Ave S?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
Where can I view the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
How can I order McDonald's for delivery or pickup online?
You can order through the website https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What nearby businesses could I visit before or after McDonald's at 1221 Pokegama Ave S?
Nearby places include Papa Murphy's Pizza, Dunkin', Baskin-Robbins, and Culver's, offering a variety of dining options to explore.
Are there nearby services for banking or financial needs close to McDonald's?
Yes, Park State Bank and American Bank are nearby for your banking and financial service needs.
What nearby entertainment or shopping options are available near McDonald's in Grand Rapids?
Nearby, you can visit Mr. Movies for entertainment, Your Quilting Room for shopping, and Kmart for department store needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website