Jimmy John's

3.8
269 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1009 S Pokegama Ave, Grand Rapids, MN
55744, United States

Hours

Reviews

3.8
269 reviews
5 stars
136
4 stars
43
3 stars
32
2 stars
20
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with several instances of orders taking longer than expected, contradicting the 'freaky fast' promise.

Food Quality

Mixed reviews on food quality; some customers enjoyed the sandwiches while others noted issues with freshness and preparation.

Customer Service

Positive feedback on staff friendliness and helpfulness, although some reviews mentioned poor management and lack of communication.

Pricing Concerns

Several customers expressed that prices are high compared to competitors, particularly Subway.

Cleanliness

The restaurant was generally noted as clean, contributing positively to the overall experience.
  • AT
    anthony t
    Dec 18, 2025
    5.0
    Great atmosphere!! Outgoing and friendly staff, with amazing sandwiches!!
  • GF
    Gracie Foix
    Dec 6, 2025
    1.0
    I am extremely disappointed, I order my doordash in advance for lunch, and my sandwich arrived warm and all of my toppings and dressing were warm, pop was watered down. Not Impressed
  • JG
    Justin Grecula
    Oct 31, 2025
    1.0
    This location was not freaky fast. Food was not the quality it usually is at Jimmy John's.
  • CB
    Chris Blotske
    Sep 23, 2025
    1.0
    Ordered a sub and took them 15 minutes to get mine made up. There were people that ordered after me and received there subs before me. Whatever happened to “ freaky fast?” I will no longer give my business
  • KL
    Kelsey LaRoque
    Sep 21, 2025
    1.0
    I placed an order for delivery, waited an hour because I understand how things can be, called to make sure it was actually received, and when I called they said they didnt have a delivery driver until 3 so they voided my order. I would have been understanding but I didn’t receive any call or notification from the restaurant about the voided order.