Service Speed
Many customers reported slow service, with several instances of orders taking longer than expected, contradicting the 'freaky fast' promise.
Food Quality
Mixed reviews on food quality; some customers enjoyed the sandwiches while others noted issues with freshness and preparation.
Customer Service
Positive feedback on staff friendliness and helpfulness, although some reviews mentioned poor management and lack of communication.
Pricing Concerns
Several customers expressed that prices are high compared to competitors, particularly Subway.
Cleanliness
The restaurant was generally noted as clean, contributing positively to the overall experience.