Dairy Queen Grill & Chill

4.1
683 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1940 Pokegama Ave S, Grand Rapids, MN
55744-4289, United States

Hours

Reviews

4.1
683 reviews
5 stars
359
4 stars
176
3 stars
66
2 stars
24
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a decline in overall satisfaction.

Food Quality

While many enjoyed the food, there were consistent complaints about the quality of specific items like blizzards and custom cakes.

Cleanliness

The restaurant was frequently noted for its cleanliness, both inside and outside, contributing positively to the dining experience.

Customer Experience

Mixed reviews on customer service, with some praising friendly staff while others experienced rudeness and lack of attention.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and discrepancies between advertised and actual costs.
  • KK
    Karen Kimbrough
    Oct 27, 2025
    5.0
    Held my Blizzard upside down. Haven't seen that In a while. 😁 Nice and thick. Friendly redhead girl who smiled when I said, "give me chocolate!" LOL!! Place was clean. Not too busy. A bit surprised that it's way on the other side of town, not near downtown. Cute little outside areas to sit.
  • CD
    commuter dude
    Oct 20, 2025
    1.0
    Dont charge people for a extra sauce packet and then not put it in the bag. I wont be coming back. Ill order ahead next door at the taco shop next door,next time
  • JH
    Jathan Hakola
    Oct 12, 2025
    4.0
    it was good
  • MD
    Montana D
    Oct 2, 2025
    2.0
    Ordered three medium and one large vanilla cones. The large serving was the exact same as the medium. Told the girl and she said it was a large. Really?
  • II
    Icarus
    Sep 25, 2025
    5.0
    I barely write reviews but this location and staff are insanely fast and very nice

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Grand Rapids, MN?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located in Grand Rapids?

It is located at 1940 Pokegama Ave S, Grand Rapids, MN 55744-4289, USA.