Numerous customers reported slow service, incorrect orders, and rude staff, leading to a decline in overall satisfaction.
Food Quality
While many enjoyed the food, there were consistent complaints about the quality of specific items like blizzards and custom cakes.
Cleanliness
The restaurant was frequently noted for its cleanliness, both inside and outside, contributing positively to the dining experience.
Customer Experience
Mixed reviews on customer service, with some praising friendly staff while others experienced rudeness and lack of attention.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and discrepancies between advertised and actual costs.
KK
Karen Kimbrough
Oct 27, 2025
5.0
Held my Blizzard upside down. Haven't seen that In a while. 😁 Nice and thick. Friendly redhead girl who smiled when I said, "give me chocolate!" LOL!! Place was clean. Not too busy. A bit surprised that it's way on the other side of town, not near downtown. Cute little outside areas to sit.
CD
commuter dude
Oct 20, 2025
1.0
Dont charge people for a extra sauce packet and then not put it in the bag. I wont be coming back. Ill order ahead next door at the taco shop next door,next time
JH
Jathan Hakola
Oct 12, 2025
4.0
it was good
MD
Montana D
Oct 2, 2025
2.0
Ordered three medium and one large vanilla cones. The large serving was the exact same as the medium. Told the girl and she said it was a large. Really?
II
Icarus
Sep 25, 2025
5.0
I barely write reviews but this location and staff are insanely fast and very nice