Arby's

4.1
701 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
810 Pokegama Avenue, Grand Rapids, MN
55744, United States

Hours

Reviews

4.1
701 reviews
5 stars
344
4 stars
183
3 stars
112
2 stars
23
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported rudeness and poor handling of issues.

Food Quality

Food quality was inconsistent, with reports of cold items, incorrect orders, and even bugs found in drinks, but also mentions of delicious sandwiches and fresh fries.

Pricing Concerns

Many customers felt the prices were high for fast food, especially given the quality and portion sizes.

Cleanliness Issues

Several reviews noted cleanliness problems in the dining area and restrooms, impacting the overall experience.

Drive-Thru Experience

Drive-thru service was often mentioned, with mixed reviews on speed and accuracy of orders.
  • TG
    Tony Gawarecki
    Dec 31, 2025
    5.0
    Went there at 8pm new years eve. I was very happy that they were open, and all of the food we got was fresh and hot, and it tasted good. The workers were friendly and polite. I've been to Arby's in Minneapolis and have been disappointed by poor quality, but this Arby's was great.
  • TO
    Thomas Olsen
    Nov 23, 2025
    1.0
    Stopped twice now in one week. Lobby is never open and no sign to stay it's closed.
  • JS
    Jessica Stangland
    Nov 9, 2025
    5.0
    They indeed have the Meats!!
  • CW
    Charlotte Waller
    Oct 1, 2025
    2.0
    I àsk for roast beef and cheddar sliders and got roast beef and Swiss cheese so nasty not for me
  • JJ
    Jason
    Sep 24, 2025
    4.0
    Arby’s – MN (The Land of 10,000 Lakes and Apparently $10,000 Roast Beef Sandwiches) Look, I love Arby’s like I love a good pair of sweatpants—comforting, reliable, but you know it’s not winning any fashion awards. Their roast beef is the star, sliced thin enough to make you forget it’s fast food, and the curly fries? Crispy, seasoned perfection that could probably broker world peace. But holy walleye, Minnesota Arby’s, why does my wallet cry harder than a Vikings fan in the playoffs? I rolled up to the drive-thru, dreaming of a Beef ‘n Cheddar, and got handed a receipt that looked like a down payment on a lake cabin. $12 for a combo? In MINNESOTA? I could buy a hotdish casserole and a 12-pack of Grain Belt for that! The food’s solid—meaty, saucy, and the horsey sauce gives my sinuses a workout—but it’s not like they’re hand-carving prime rib back there. It’s fast food, not a fancy steakhouse on Lake Minnetonka. The staff was fine, quick enough to keep the line moving, but the vibe was like, “Here’s your food, now go before we charge you for breathing our air-conditioned air.” The dining area was clean, but it’s got all the charm of a DMV waiting room. If you’re gonna charge me like I’m dining at a hipster gastropub, at least throw in a vibe or a free smile. Would I go back? Yeah, ‘cause those curly fries haunt my dreams. But Arby’s, maybe ease up on the price tag, or I’m gonna start roasting my own beef in protest. 3 stars—decent grub, but my bank account needs a hug.