Dairy Queen Grill & Chill

4.1
291 reviews
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Business Details

120 Highway 61 N, Grand Marais, MN
55604, United States
(218) 387-9809
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
120 Highway 61 N, Grand Marais, MN
55604, United States

Hours

Reviews

4.1
291 reviews
5 stars
154
4 stars
74
3 stars
29
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

While some enjoyed the food, there were complaints about incorrect items, minimal toppings, and issues with freshness.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and overall cleanliness of the restaurant.

Staff Attitude

Mixed feedback on staff demeanor; some found them friendly and efficient, while others described them as inattentive and unprofessional.

Atmosphere

The location received praise for its charming decor and outdoor seating, creating a pleasant dining experience.
  • LR
    Lee Anne Rus
    Oct 31, 2025
    3.0
    The ice-cream was soft and wouldn't stand up to the DQ test if he had tried it. There wasn't many cookie dough pieces. The counter worker acted like he didn't want to be there and it showed in his service.
  • JM
    Juanita Moreno
    Sep 20, 2025
    5.0
    Very nice service hot fresh food
  • SC
    Steven Cook
    Sep 16, 2025
    1.0
    Don't believe the posted hours. Say there open to 10 pm but they won't make you anything after 9.
  • JJ
    Julie
    Sep 15, 2025
    1.0
    2 bad experiences in a row. First we ordered a crispy chicken salad. When we got it home there was absolutely no chicken anywhere. Let it slide, tried again and this time it appeared that they ran out of salad containers and used one a third of the size of what it usually is. Absolutely unacceptable. We order online to avoid the poor service at the counter. We're done.
  • BB
    Brenda
    Sep 1, 2025
    1.0
    Stopped to order a small shake. The girl helping us was leaning against the counter and never stood up to acknowledge me. Placed order then 3 minutes later my daughter wanted a small sundae. She received her Sundae immediately while we continued to wait 7-8minutes for a small vanilla shake. We were the only people in there besides one person before us who was waiting forever for his food. We ate outside and I had to go back in for napkins. The 4 staff were all standing around laughing and immediately stopped once I walked closer. Completely unprofessional. They could've been wiping down tables or cleaning up the restaurant or feces on the toilet. This place is disgusting, extremely rude staff and dirty. Not to mention my son had stomach issues immediately after DQ. I honestly think they put something in his shake with how they were laughing. Maybe because I didnt tip as didnt deserve it. My business will go to local ice cream shops in Grand Marais, done with DQ.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Grand Marais offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill in Grand Marais?

The restaurant is open daily from 11:00 AM to 9:00 PM.