Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders, minimal toppings, and food safety concerns.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with the bathrooms and overall restaurant condition.
Atmosphere
The location was praised for its cozy atmosphere and outdoor seating, making it a pleasant spot for families.
Staff Friendliness
Mixed feedback on staff friendliness; some customers noted friendly service while others experienced rudeness.
RJ
Robert Jones
Dec 28, 2025
5.0
Very cozy and great place to get some food. Fun place to sit down with the family and staff were friendly.
LR
Lee Anne Rus
Oct 31, 2025
3.0
The ice-cream was soft and wouldn't stand up to the DQ test if he had tried it. There wasn't many cookie dough pieces. The counter worker acted like he didn't want to be there and it showed in his service.
JM
Juanita Moreno
Sep 20, 2025
5.0
Very nice service hot fresh food
SC
Steven Cook
Sep 16, 2025
1.0
Don't believe the posted hours. Say there open to 10 pm but they won't make you anything after 9.
JJ
Julie
Sep 15, 2025
1.0
2 bad experiences in a row. First we ordered a crispy chicken salad. When we got it home there was absolutely no chicken anywhere. Let it slide, tried again and this time it appeared that they ran out of salad containers and used one a third of the size of what it usually is. Absolutely unacceptable. We order online to avoid the poor service at the counter. We're done.
What are the operating hours of Dairy Queen Grill & Chill in Grand Marais?
The restaurant is open daily from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Grand Marais have seating options available?
Yes, it offers both indoor and outdoor seating for customers.
Are families and children welcome at Dairy Queen Grill & Chill?
Yes, the location is family-friendly and good for kids.
Is WiFi available for customers at Dairy Queen Grill & Chill?
Yes, free WiFi is provided for all customers.
Can I order online or get mobile deals at Dairy Queen Grill & Chill?
Yes, the restaurant supports mobile ordering and offers mobile deals through their app.
What are some popular menu specialties at Dairy Queen Grill & Chill in Grand Marais?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Are there any interesting places near Dairy Queen Grill & Chill to visit or relax?
Yes, nearby you can visit the Gunflint Trail National Scenic Byway, Cook County Historical Society museum, and enjoy the outdoor scenery at Eagle Mountain Trail.
How can I plan a visit involving both dining at Dairy Queen Grill & Chill and exploring local attractions?
You can enjoy a meal or treat at Dairy Queen Grill & Chill, then visit nearby attractions such as the Gunflint Trail National Scenic Byway or the Cook County Historical Society for a cultural and scenic experience.
Are there other dining or entertainment options close to Dairy Queen Grill & Chill?
Yes, nearby options include the restaurant and beer garden SHOOK, The Raven cocktail bar, and Gun Flint Tavern brewery for evening entertainment.