Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rudeness and slow service.
Food Consistency
Many customers noted issues with order accuracy and food quality, including cold food and incorrect items, although some praised the food when it was prepared correctly.
Cleanliness
Concerns were raised about cleanliness, particularly regarding staff hygiene and the dining area, with some customers reporting unsanitary conditions.
Operational Hours
Customers expressed frustration with inconsistent hours of operation, including early closures and limited service availability.
Overall Experience
While some customers had positive experiences, many expressed disappointment with service and food quality, leading to a mixed overall perception of the business.
CF
carmen forcier
4 days ago
5.0
Food and service was great!
JM
Jesella Moreno
Nov 8, 2025
5.0
For cakes with designs printed u usually need days in advance but they were very nice and tried getting me one the day before and it was great service. Very thankful
EU
Elizabeth Usher
Oct 7, 2025
5.0
Cute little Dairy Queen
Friendly staff and quick service
JJ
JumbaThePanda
Aug 30, 2025
1.0
Ordered a chicken sandwich with the works and got a half an onion and drenched in mustard, mayo, and ketchup with a crushed bun. I'm not even comfortable eating it. If you're that irritated by an order to do this then what's to stop you from spitting in it or doing something to it. Like bro if you hate your job that much. Quit.
QQ
Q Q
Aug 15, 2025
1.0
If you are in glencoe, dont even waste your time. Absolutely worst DQ I have EVER been too. Product was below par, staff seem to be a bunch of kids with summer jobs. Someone needs to manage this place better. My wife ran DQ's for years. This is the worst i have experienced.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Glencoe offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes through DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in Glencoe?
Open daily from 10:30 AM. Monday to Thursday and Sunday until 9:30 PM; Friday and Saturday until 10:00 PM. Closed on November 28, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill in Glencoe offer seating options?
Yes, the restaurant has indoor seating, outdoor seating, and provides high chairs and booster seats for families.
Is Dairy Queen Grill & Chill family-friendly?
Yes, it is family-friendly and welcomes children, providing amenities such as booster seats and high chairs.
Can I order food online from Dairy Queen Grill & Chill Glencoe?
Yes, mobile ordering with rewards is available. You can place orders for pickup through their website.
How can I get exclusive deals at Dairy Queen Grill & Chill in Glencoe?
Download the Dairy Queen app to access exclusive deals and mobile rewards.
What nearby public transportation options are available for getting to Dairy Queen Grill & Chill?
Trailblazer Transit bus and metro stations are nearby, making it convenient to reach Dairy Queen by public transportation.
Are there any local dining options near Dairy Queen Grill & Chill in Glencoe?
Yes, near Dairy Queen, you can visit Taqueria Del Buen Pastor for Mexican food and the VFW Post 5102 bar and grill for casual dining.
Where can I find automotive services nearby Dairy Queen Grill & Chill?
Several automotive services are close by, including Izzy's Auto Parts, Glencoe Auto Body, Glencoe Collision Center, and Sams Tire Service.
What facilities are available at Dairy Queen Grill & Chill for customer convenience?
They provide restrooms, outdoor seating, booster seats, high chairs, and a family-friendly environment suitable for kids.