Dunkin'

3.7
675 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fridley, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8300 University Ave NE, Fridley, MN
55432, United States

Hours

Reviews

3.7
675 reviews
5 stars
338
4 stars
106
3 stars
67
2 stars
46
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Product Availability

Many reviews highlighted frequent shortages of donuts and other menu items, leading to customer frustration.

Staff Attitude

Several customers noted unprofessional behavior from staff, including lack of acknowledgment and negative body language.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, with many customers receiving incorrect items or missing items altogether.

Cleanliness and Maintenance

Some customers expressed concerns about the cleanliness of the location and the quality of food served.
  • EI
    Ekra Ibrahim
    2 days ago
    1.0
    The grown woman or man idk with the pigtails that was taking my order was literally rolling her eyes at me it was really awkward, cuz like what did i do. I told her my order and asked if she can scan my QR code. Like I'm sorry for ordering. First and last time ever coming here.
  • CL
    Caila Layne
    Nov 17, 2025
    1.0
    Shame on you DUNKIN.. Tried to go through the drive-through tonight on November 17, 2025 6:15pm. Had two clients with me. Both clients have disabilities. In the drive-through, I asked the gal what type of specialty donuts or classic donuts they had on their menu since nothing was listed on the menu like normal. She proceeds to tell me they don’t have any specialty donuts at the moment and that all they have are classic donuts. When I asked what classified as a classic doughnut and what they had for availability on stock, she told me a jumbled list of could have been, they normally have, but they don’t have items. When I asked which ones they had in stock at the moment, she said, you’re welcome to come in and look at our inside availability so you can see what we have. I had responded with “No, I would like you to tell me what you have, I cannot come in as I have disabled clients with me.” She then ignored everything that I had just said, and in a snarking, rude tone said in a very high-pitched voice, “oh, OK then.” and proceeded to ignore my basic request for assistance as she was not gonna tell me any of the donuts name styles that she has available because she’s lazy and doesn’t wanna do her job. As I drove away telling my clients they were not going to get a treat tonight, I looked through the window on the way out and saw her standing on her phone. It’s not hard to tell me whether you have a chocolate covered doughnut or a cake doughnut or a glazed doughnut available but she simply refused to do her job and was enthused to deny basic service. So to whichever manager or closing lead was allowed to work on November 17, 2025 at 6:15pm, You should find another job. You are the worst employee that I have had experience with while I have had clients with me. You are rude and just a terrible human being. I hope you find a job that suits your negative attitude and your hatred for basic tasks that are outlined in your job description. You do not understand how you affected my disabled clients night. The disruption YOU Have caused. If someone blind walked in, I guarantee you wouldn’t even take the time to help tell them what you have available. You would do the same thing you did tonight and you would tell them to read it for themself. Hmmm. See how that works?…it doesn’t. I hope your district manager and regional manager see this.
  • RW
    R Was
    Nov 12, 2025
    1.0
    I went there. I ordered an Americano with three extra shots of espresso and it cost me almost $12. I’ll never go back to that location ever again off of university. And I never even got a receipt with my purchase. I should’ve driven off as soon as they told me how much it was.
  • KK
    Kayy
    Nov 8, 2025
    1.0
    worst service worst people I can’t imagine how the GM is The workers with red hair are unprofessional and rude not to mention lazy. These workers look like they’re miserable. Will never come back and if I do I will come inside to watch them do my drinks
  • ZA
    Zahra Albafaf
    Nov 7, 2025
    1.0
    This Dunkin’ has some of the most careless staff I’ve ever dealt with. I asked for less ice, and they acted like it was a problem just to listen. The energy here is lazy and unprofessional. The drink looked like they didn’t even want to make it. I’m not surprised this place has the reputation it does — won’t be back and don’t recommend.

Frequently Asked Questions About Dunkin'

What are Dunkin' Fridley MN's regular operating hours?

Dunkin' in Fridley, MN is open from 5:00 AM to 7:00 PM Monday through Thursday, 5:00 AM to 6:00 PM on Friday, 6:00 AM to 7:00 PM on Saturday, and 6:00 AM to 6:00 PM on Sunday.

Does Dunkin' in Fridley offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services at the Fridley location.