Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
873 reviews
5 stars
426
4 stars
196
3 stars
99
2 stars
41
1 star
111
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Many customers reported that the location is frequently understaffed, leading to long wait times and poor service.
Service Quality
While some staff members received praise for their friendliness and helpfulness, numerous reviews highlighted unprofessional behavior and carelessness among employees.
Food Quality
Customers expressed dissatisfaction with incorrect orders, missing items, and inconsistent food quality, particularly with ice cream and meal portions.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty surfaces and poor hygiene practices among staff.
Positive Experiences
Despite the negative feedback, some customers enjoyed their food and praised specific employees for excellent service, indicating that there are positive experiences to be had.
LS
Lonny Strommen
Feb 15, 2026
5.0
My wife and I went to DQ for valentines day. DQ is DQ, but the person that made my blizzard made it much better than I've ever had. The blizzard was made to perfection, perfect amount of ice cream, oreo and mixed to perfection.
LL
London
Feb 13, 2026
1.0
Usually go to here after work, managers and employees need to be trained how to use common sense? I am tired of getting a drink handed to me with pop on the side of the cup and overflowing on the top. What customer wants sticky pop spilling all over their hands and car? Even the person who hands customer pop spilling all over the place? Doesn’t want to be handed a drink like this. Use common sense.
TT
Tory
Feb 9, 2026
5.0
Very friendly polite and courteous.
BB
Becki
Feb 1, 2026
2.0
I love DQ. I love their food. Their ice cream is always good. Whoever owns this DQ needs to hire more workers. They are always short staffed, long lines in both drive through and in store. The poor staff seem overworked and stressed. I live nearby so I frequent this DQ often and it’s the same each time. I ordered in the app 30 minutes ahead and the food is still never ready. Please hire more people and idk maybe pay your current crew more.
ES
Emily Schulenburg
Jan 16, 2026
5.0
The cake decorating lady ( colored hair) amazing !! Went above and beyond and added extra whipped cream for me on my cake when I asked.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the general operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill have a drive-thru service and what are its hours?
Yes, there is a drive-thru available which operates from 10:00 AM to 10:00 PM Monday through Wednesday and Sunday, and until 11:00 PM Thursday through Saturday.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly and welcomes children, providing booster seats, high chairs, and wheelchair accessibility.
What types of menu items are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream, signature Blizzard® treats, Grillburgers®, shakes, malts, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer outdoor seating and free Wi-Fi?
Yes, they provide outdoor seating and free Wi-Fi for customers.
Are there any holidays when Dairy Queen Grill & Chill is closed?
Yes, the location is closed on Thanksgiving Day (November 27, 2025) and Christmas (December 25, 2025).
Where is Dairy Queen Grill & Chill located?
It is located at 225 OsborNE Rd NE, Fridley, MN 55432-3122, USA.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Dunn Brothers Coffee and Charito Bakery & Pastry for additional dining or coffee options, and Mike's Discount Foods - Fridley for grocery shopping.
How can nearby automotive services help during a visit to Dairy Queen Grill & Chill?
If your vehicle needs attention, nearby services like Ron's Central Automotive, Ron's Auto Services, and Five Stars Auto Body can assist with repairs while you enjoy your meal.
Are there convenient transportation or financial services near Dairy Queen Grill & Chill?
Yes, Mayflower Transit offers professional services nearby, and there are ATMs like the CoinFlip Bitcoin ATM and TCF Bank ATM close to the location for convenient financial access.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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