Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and inefficiency.
Cleanliness
The restaurant is noted for being clean and well-maintained, although some reviews mention unsanitary conditions and dirty surfaces.
Wait Times
Many customers report long wait times for food, both in-store and drive-thru, leading to frustration and dissatisfaction.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating issues with order accuracy.
Food Quality
While some customers enjoy the food and ice cream, others express disappointment with portion sizes and the quality of certain menu items.
LB
LUCILA BAIRES
Oct 25, 2025
5.0
Very kind customer service there. Fridley one
Ordered Ice Cream Cake
Great selection
AS
Adan Sanchez
Oct 20, 2025
4.0
Good place too hang out they have tables outside.i feel safe in this place.
KL
Kristen LeBreck
Sep 24, 2025
5.0
Nice restaurant that is extremely clean! They have a fully stocked cake and treat cooler with a nice variety of choices. Will visit this place again.
FL
First Last
Sep 23, 2025
5.0
There is a good team at this location and very helpful with menu choices
TM
tony melton
Sep 22, 2025
2.0
Hours states drive thru open until 1030 updated by the store 1 week ago. Arrived at 10:05 and they were closed already:(
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the general operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill have a drive-thru service and what are its hours?
Yes, there is a drive-thru available which operates from 10:00 AM to 10:00 PM Monday through Wednesday and Sunday, and until 11:00 PM Thursday through Saturday.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly and welcomes children, providing booster seats, high chairs, and wheelchair accessibility.
What types of menu items are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream, signature Blizzard® treats, Grillburgers®, shakes, malts, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer outdoor seating and free Wi-Fi?
Yes, they provide outdoor seating and free Wi-Fi for customers.
Are there any holidays when Dairy Queen Grill & Chill is closed?
Yes, the location is closed on Thanksgiving Day (November 27, 2025) and Christmas (December 25, 2025).
Where is Dairy Queen Grill & Chill located?
It is located at 225 OsborNE Rd NE, Fridley, MN 55432-3122, USA.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Dunn Brothers Coffee and Charito Bakery & Pastry for additional dining or coffee options, and Mike's Discount Foods - Fridley for grocery shopping.
How can nearby automotive services help during a visit to Dairy Queen Grill & Chill?
If your vehicle needs attention, nearby services like Ron's Central Automotive, Ron's Auto Services, and Five Stars Auto Body can assist with repairs while you enjoy your meal.
Are there convenient transportation or financial services near Dairy Queen Grill & Chill?
Yes, Mayflower Transit offers professional services nearby, and there are ATMs like the CoinFlip Bitcoin ATM and TCF Bank ATM close to the location for convenient financial access.