Taco Bell

Reviews

• DA

  David Angus

  Nov 15, 2025
  1.0
  This Taco Bell in this location is NOT GOOD. The food quality is terrible. Not like what it used to be. I don't understand. Do not get me started with the management for this place. Wish I could go back the good old days of Taco Bell. Taco Johns at least still holds up compared to this. Shame.....
• AH

  Alyssa Harrington

  Nov 11, 2025
  1.0
  I returned to the store and advised the flat bread was doughy and not cooked for 3 of them.. I asked to trade for something equal value for my kids or a refund and the woman was rude and did not want to give different food or a refund. Had to speak to higher management. I ended up returning $46 in taco bell because they couldn't make it right. Terrible customer service. The worker Serving uncooked food seen no wrong. Yuck. Plenty of other places to eat don't go here.
• KH

  Krystal Holmes

  Nov 8, 2025
  1.0
  After 3 really bad stops at this location over the last year - we won’t be back. Cold food with s portions and food missing. It’s such a disappointment, especially with how much the price has gone up.
• DH

  Doc Holliday

  Oct 28, 2025
  1.0
  I was gonna up the star rating had the app told the truth and someone reached out, but instead it’s a 1 star… My wife and I wanted Taco Bell, it was just past 8pm on Sunday. So I put through the order on the app so there’s no mistaking what I wanted due to mics and speakers… I show up give my name blah blah blah. First I get my drinks which were sticky due to how they fill and spill at the drink station. Get my food and head home, I start going through the bag and to start it was weird cause nothing was in boxes, you know the whole theme behind the “Luxe box” then I realize an item is missing, it was the chalupa from my wife’s luxe box… Calling is useless it’s nothing but teens and a lead that obviously doesn’t care. Go on with eating atleast we had a cheesy Gordita crunch, well they forgot the cheese and such between the flatbread and the shell… So it was basically just a taco with a dry piece of flat bread. So I sent in feedback thinking maybe they would call me or reach out… Still nothing hopefully management wrangles in their night and weekend crew and trains them better. Probably won’t go to the forest lake location again for a while.
• HC

  Haile Casson

  Oct 21, 2025
  1.0
  Went through drive through tonight (10:30pm) with two other friends and to make things easier on them we just placed one order Instead of three. They refused to give us a receipt(which we need so we could pay each other back). We then parked in the parking lot to eat and realized we did not get any sauce, napkins or the chips and cheese that were included in the #11 box. So one of my friends went to walk inside to go ask for her chips and sauce. Quickly realizing the door was locked while other customers were inside! Other people inside were telling staff to let her in which they ignored and said no. So we went back through drive through to get the rest of our order. One employee gave us the chips and mild sauce but not the cheese sauce for the chips. So we waited for a minute to ask him for that and he opened the window and said, “What’s wrong now?” With quite a bit or attitude and sass. Finally we got everything and again parked to eat. Then realizing the tacos from the #11 box was made incorrectly. Giving up we ate while all disappointed and frustrated. I would not recommend eating here unless you’d like to have to fight with an employee to get everything you paid for.. Not to mention waiting a long time to even get our food in the first place. It’s clear that they are horribly understaffed and in need of better management.

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